How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Dairyland Insurance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Repeat "No" for the first 2 menus, then say "Auto, Motorcycle, or Home".
Here is how our research team describes the way the Dairyland Insurance phone system greets you: Thank you for calling Dairyland. Our conversation will be recorded and may be monitored for quality and training purposes. In order to serve you, Dairyland may collect some personal information. But rest assured, we value your privacy. To learn more, visit www.dairylandinsurance.com/privacy. Are you a Dairyland agent?
Below are some clips we've found from Dairyland Insurance's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Dairyland.
Our conversation will be recorded and may be monitored for quality and training purposes.
In order to serve you, Dairyland may collect some personal information.
But rest assured, we value your privacy.
To learn more, visit w w w dot dairyland insurance dot com slash privacy.
Are you a Dairyland agent?
Do you need our help with an accident or vehicle damage claim?
What's your policy number?
Please tell us if your policy is for auto, motorcycle, or off road vehicle.
One moment while I connect you with a representative."
Excerpt from a call with Dairyland Insurance
Tuesday, January 23, 2024 2:09 PM
They may ask your reason for calling (instead of a menu)
"Thank you for calling Dairyland.
Our conversation will be recorded and may be monitored for quality and training purposes.
In order to serve you, Dairyland may collect some personal information.
But rest assured, we value your privacy.
To learn more, visit w w w dot dairyland insurance dot com slash privacy.
Are you a Dairyland agent?
Do you need our help with an accident or vehicle damage claim?
Do you understand you are calling about a claim?
In a few words, tell me why you are calling."
Excerpt from a call with Dairyland Insurance
Friday, March 29, 2024 4:05 PM
They may ask you to enter information with the dial pad
"Thank you for calling Dairyland.
Our conversation will be recorded and may be monitored for quality and training purposes.
In order to serve you, Dairyland may collect some personal information.
But rest assured, we value your privacy.
To learn more, visit w w dot dairyland insurance dot com slash privacy.
Are you a Dairyland agent?
Do you need our help with an accident or vehicle damage claim?
What's your policy number?
Let's try again. What is your policy number?
If you don't have it, simply say I don't have it.
Let's try that one more time.
Using the keypad, enter the policy number you are calling about."
Excerpt from a call with Dairyland Insurance
Tuesday, March 5, 2024 1:46 PM
They may ask you to say or enter information
"Thank you for calling Dairyland.
Our conversation will be recorded and may be monitored for quality and training purposes.
In order to serve you, Dairyland may collect some personal information.
But rest assured, we value your privacy.
To learn more, visit w w w dot dairyland insurance dot com slash privacy.
Do you need our help with an accident or vehicle damage claim?
Are you calling about your auto policy ending nine eight zero?
Please wait.
Thank you.
Your auto policy is active. You currently have an amount due.
Would you like to make a payment?
You have a current charge of two hundred one dollars and thirteen cents due on January twentieth twenty twenty four.
Which option would you like to pay? You can say things like current charge or different amount."
Excerpt from a call with Dairyland Insurance
Tuesday, January 2, 2024 6:23 PM
What are the hours and when should I call?
Dairyland Insurance operates the call center for this 800-334-0090 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 222 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Dairyland Insurance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Dairyland Insurance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Dairyland Insurance is Sunday.The most busy day to call is Tuesday, which averages 145% more phone calls by comparison.Again, this is based on a sample of 222 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Dairyland Insurance is Thursday.
Why call this Dairyland Insurance number?
Below is a sample of recent calls to Dairyland Insurance, and their purpose. Are any of these similar to the reason you are trying to call?
Providing policy information: "I'm at work right now."
- From a call lasting 3m 56s , Mar 28, 2024 7:12 PM
Request insurance proof: "I need to get a copy of my insurance sent to me probably via my email."
- From a call lasting 7m 16s , Feb 27, 2024 9:14 PM
Policy number needed: "Since the computer is not working, I need my policy number to pay online."
- From a call lasting 2m 3s , Feb 13, 2024 8:04 PM
Updating VIN number: "The wrong VIN number is in here, it's six six c u one two five three four seven."
- From a call lasting 22m 56s , Feb 13, 2024 3:43 PM
Payment due date inquiry: "I was trying to see what day my insurance gotta be paid by."
- From a call lasting 4m 11s , Feb 8, 2024 1:50 AM
Update policy to SR-50: "I had just got a SR twenty two but I'm supposed to have a SR fifty."
- From a call lasting 8m 6s , Jan 29, 2024 2:06 PM
Requesting insurance policy fax: "I misplaced my insurance cards and need a copy of my policy faxed to the Greenville DMV."
- From a call lasting 4m 57s , Jan 23, 2024 2:09 PM
Payment inquiry: "When is my payment due?"
- From a call lasting 6m 25s , Jan 18, 2024 12:51 AM
Checking policy payment: "I'm kinda checking on my policy. I gotta pay it."
- From a call lasting 7m 15s , Jan 5, 2024 8:10 PM
Renewal and payment inquiry: "I received a letter about cancellation, made my payment, and want to know why I got this letter and if my renewal will have a discount."
- From a call lasting 15m 13s , Jan 2, 2024 2:52 PM
More Ways to Contact Dairyland Insurance Customer Service
There are of course other ways to contact Dairyland Insurance customer service besides the phone. Below we list the best ones, by medium.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Dairyland Insurance customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Dairyland Insurance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Dairyland Insurance agent. This phone number is Dairyland Insurance's best phone number because 660 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-334-0090 include and other customer service issues. Rather than trying to call Dairyland Insurance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Dairyland Insurance has 1 phone number. It's not always clear what is the best way to talk to Dairyland Insurance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Dairyland Insurance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Dairyland Insurance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.