FedEx Atención al cliente en Facebook

Contactando al FedEx servicio al cliente a través de Facebook o Messenger por GetHuman

FedEx en Facebook
Página de negocios de Facebook
https://www.facebook.com/Fedex
Espere una respuesta en:46 horas
Mejor momento para escribir: alrededor de 3:30pm
Clasificación: # 4 de 9 formas de contactar
2,172 votos de clientes
¿Por qué estás tratando de alcanzarlos?Déjanos ayudarte brindando consejos específicos del problema y conectándote con personas que tuvieron el mismo problema.
Message about: Account AccessMessage about: Delivery ProblemMessage about: Missing DeliveryMessage about: Track a PackageMessage about: Refund a ChargeDebido a otro problema

FedEx Ayuda al cliente basada en Facebook - Información y estadísticas

Dirección de la página de Facebook
https://www.facebook.com/Fedex
Call-back disponible
NO
Horas de la página de Facebook
24 hours, 7 days
Tiempo ideal para escribir
3:30pm
Primer tiempo de respuesta
46
Tiempo promedio de respuesta
65
Clasificación (entre todas las formas de contacto)
4
Legibilidad de los mensajes
57%
Calidad de ayuda
76%
Votos de los clientes
2,172
Última información actualizada
Thu Oct 10 2019 10:00:00 GMT+0000 (UTC)

FedEx Servicio al cliente a través de Facebook: el desglose

FedEx's Facebook Business Page is one way to contact customer service and see if they are on Messenger at the same time. We don't always recommend this as the best way to reach them, and you can see our other suggestions right here. If there's a better, faster way to speak to a customer service rep about your issue, we got it. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with FedEx over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.

Contactando a FedEx en General

There are 9 ways to speak with FedEx customer support. This is just one of them. And not likely to be the best one. In almost every case, you would want to call FedEx if possible, or use the GetHuman Phone to call them so you don't have to wait on hold. The best way to talk to customer care, according to other FedEx customers, is the 800-463-3339 option we show above. If you know of other ways to reach FedEx that we haven't talked about here already, please let our research team know. Or if you think that FedEx has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.
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