FedEx Customer FAQ

To redirect your FedEx delivery, use the FedEx Delivery Manager service. You'll need to create an account or log in to manage your deliveries. Once logged in, you can select the package you want to redirect and choose a new delivery address or request to hold it at a nearby FedEx location for pickup. Keep in mind that changes to the delivery may be subject to certain restrictions and fees.

FedEx offers a money-back guarantee on certain services for packages that are not delivered on time. However, specific terms apply, and eligibility for a partial refund may depend on the service used and the circumstances of the delay. Please review the details of your service agreement for more information on refund options.

To eliminate the requirement of a signature for delivery, you can set your delivery preferences through your FedEx account. Look for options regarding signature requirements when you manage your shipments or deliveries. This can usually be done in your profile settings or during the checkout process.

There is a link to the most up-to-date contact information right here on this page, where you can find the location of the FedEx office in Fresno to pick up your package.

To talk to a live agent at FedEx, use the link provided on this page for the most up-to-date contact information. This will help you reach a representative directly.