© GetHuman Inc.

NBT Bank Customer FAQ

Top Answers & How-to Guides

What is NBT Bank's Phone Number?

The question we are asked most often is about how to talk to NBT Bank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the requirements for opening a business account?

To open a business account with NBT Bank, individuals typically need to provide the legal business name, related documentation,...

Is there a minimum balance requirement for my account?

Minimum balance requirements at NBT Bank vary by account type, such as checking or savings. Not meeting these may lead to fees...
Ask any question you have about NBT Bank customer service, get an answer now.
Contact NBT Bank customer service

Recent NBT Bank Customer Questions

Help me with my NBT Bank customer service issue

Banking Services

What services does NBT Bank offer?

NBT Bank offers a wide array of financial services including personal and business banking, as well as wealth management. Their...
Read more

What are the requirements for opening a business account?

To open a business account with NBT Bank, individuals typically need to provide the legal business name, related documentation,...
Read more

Does NBT Bank offer financial planning services?

NBT Bank offers a range of financial planning services designed to help customers achieve their financial goals. These services...
Read more

Are there any special promotions for new accounts?

NBT Bank frequently provides promotions for new accounts, such as cash rewards for fulfilling specific criteria like...
Read more

Transactions and Fees

Can I deposit checks using the mobile app?

NBT Bank's mobile app enables customers to deposit checks conveniently by taking photos of the front and back of the check....
Read more

What is the maximum amount I can withdraw from an ATM per day?

The daily ATM withdrawal limit at NBT Bank largely depends on the type of account and its specific terms, usually falling...
Read more

Are there any fees for using my debit card abroad?

Using an NBT Bank debit card abroad may incur fees such as foreign transaction charges and additional costs for ATM...
Read more

Online Banking

What is NBT Bank's routing number?

NBT Bank has different routing numbers based on account location, typically a nine-digit code used for various transactions. To...
Read more

What features are included with online banking?

NBT Bank's online banking platform offers various features for easy financial management, including account viewing, fund...
Read more

Account Management

Is there a minimum balance requirement for my account?

Minimum balance requirements at NBT Bank vary by account type, such as checking or savings. Not meeting these may lead to fees...
Read more

Can I transfer funds between different NBT Bank accounts?

Customers of NBT Bank can indeed transfer money between different accounts, typically via the online banking platform. By...
Read more

What are the options for account notifications through online banking?

NBT Bank provides various account notification options through its online banking, allowing customers to set alerts for...
Read more

Debit and Cards

How do I report a lost or stolen debit card?

In the event of a lost or stolen NBT Bank debit card, customers should promptly access their Online Banking account to...
Read more

What is the process for applying for a loan at NBT Bank?

The application process for a loan at NBT Bank involves determining the loan type needed, completing an online application with...
Read more

What is the interest rate for savings accounts?

NBT Bank's savings account interest rates vary based on account type, deposit amount, and market trends. They provide different...
Read more
We look to the NBT Bank issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
NBT Bank issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!