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Universal Studios Hollywood Customer FAQ

Top Answers & How-to Guides

What is Universal Studios Hollywood's Phone Number?

The question we are asked most often is about how to talk to Universal Studios Hollywood customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Recover My Universal Studios Password?

To recover your password, go to the Forgot Your Password page and type in the email address associated with your Universal...

How Do I Get a Universal Studios Ticket Refund?

Generally speaking, Universal Studios tickets are nonrefundable. However, if you cancel a vacation package up to twenty four...
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Recent Universal Studios Hollywood Customer Questions

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Account and Tickets

How Do I Recover My Universal Studios Password?

To recover your password, go to the Forgot Your Password page and type in the email address associated with your Universal...
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How Do I Get a Universal Studios Ticket Refund?

Generally speaking, Universal Studios tickets are nonrefundable. However, if you cancel a vacation package up to twenty four...
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What are the current ticket prices for Universal Studios Hollywood?

Ticket prices at Universal Studios Hollywood fluctuate based on various factors, including the ticket type and season....
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Are there any discounts available for tickets?

Universal Studios Hollywood offers various discounts on tickets that change based on the season, special promotions, and...
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Can I upgrade my ticket to a VIP pass?

Universal Studios Hollywood usually permits ticket upgrades to a VIP Experience based on the original ticket type and...
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Safety and Restrictions

Are there any age restrictions for certain rides or attractions?

Universal Studios Hollywood enforces age and height restrictions for specific rides to promote safety and enjoyment. Clear...
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Are there any height or weight restrictions for the rides?

Universal Studios Hollywood enforces height and safety regulations for its rides to ensure guest safety. Minimum height...
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What is the best time to visit Universal Studios Hollywood to avoid crowds?

To avoid crowds at Universal Studios Hollywood, weekdays during off-peak seasons, such as mid-January to March and...
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Park Information

What are the operating hours of Universal Studios Hollywood?

Universal Studios Hollywood's operating hours vary by season, events, and holidays, typically opening at 9:00 AM and closing...
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Is there parking available at Universal Studios Hollywood?

Universal Studios Hollywood does provide parking options, including general and preferred parking near the entrance. Arriving...
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What attractions or events are temporarily closed or under maintenance?

Universal Studios Hollywood frequently updates attractions for maintenance to enhance visitor experiences. As closure specifics...
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Park Policies

Can I bring outside food and drinks into the park?

Universal Studios Hollywood generally does not permit outside food and drinks, but exceptions apply for guests with dietary...
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Do I need to make a reservation to visit Universal Studios Hollywood?

Universal Studios Hollywood usually recommends making a reservation to improve the visiting experience. Although general...
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Are pets allowed inside Universal Studios Hollywood?

Universal Studios Hollywood maintains a no pets policy for the safety of all visitors, only allowing service animals trained to...
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We look to the Universal Studios Hollywood issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Universal Studios Hollywood issues reported to GetHuman
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