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Yankee Candle Company Customer FAQ

Top Answers & How-to Guides

What is Yankee Candle Company's Phone Number?

The question we are asked most often is about how to talk to Yankee Candle Company customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Yankee Candle Company Customer Questions

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Order Information

How can I track my order?

Customers can track their Yankee Candle orders via a confirmation email that includes a tracking number, which can be used on...
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What are the payment options available?

Yankee Candle Company provides customers with various payment methods, including major credit cards and PayPal for online...
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Do you offer international shipping?

Yankee Candle Company does provide international shipping to various countries, though specifics vary by location. Customers...
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Candle Characteristics

How long do Yankee Candles typically burn for?

Yankee Candles have varying burn times depending on their size. Large jar candles last about 110 to 150 hours, while medium...
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Do Yankee Candles have a strong scent when burned?

Yankee Candles are renowned for their strong and enduring fragrances. Customers frequently praise their ability to fill a room...
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Do Yankee Candles use natural or synthetic ingredients?

Yankee Candle Company uses both natural and synthetic ingredients in their candles. Their wax often combines paraffin and...
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Are Yankee Candles safe to use around pets?

Yankee Candles can be used around pets but caution is needed. The scents may affect sensitive animals, so ensure good...
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Are Yankee Candles suitable for outdoor use?

Yankee Candles are intended for indoor use, but some customers use them outside for events. Environmental conditions can impact...
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Do Yankee Candles have any safety precautions?

Yankee Candle Company offers several safety guidelines for proper candle usage. It is important to burn candles on a stable,...
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Candle Varieties

What are the different candle sizes available?

Yankee Candle Company offers various candle sizes, including a large jar (22 ounces, up to 150-hour burn time), medium jar...
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What are the different candle fragrances available?

Yankee Candle Company has a wide variety of fragrances grouped into themes like floral, fruity, food-inspired, fresh, and...
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Are there any seasonal or limited edition fragrances available?

Yankee Candle Company regularly offers seasonal and limited edition scents that reflect various holidays and seasons. Spring...
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Candle Care

How can I best care for my Yankee Candles?

To ensure the best experience with Yankee Candles, place them on stable surfaces, trim wicks to one-quarter inch before use,...
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Can I recycle or dispose of Yankee Candle containers responsibly?

Yankee Candle Company supports recycling and responsible disposal of their glass containers. After enjoying the candle,...
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