eBay Atención al cliente en Facebook

Contactando al eBay servicio al cliente a través de Facebook o Messenger por GetHuman

No en Facebook o Messenger
Para el servicio al cliente
¿Por qué estás tratando de alcanzarlos?Déjanos ayudarte brindando consejos específicos del problema y conectándote con personas que tuvieron el mismo problema.
Message about: Refunds and ReturnsMessage about: Suspended AccountMessage about: Problem With an OrderMessage about: Report a SellerMessage about: Fraudulent ChargeDebido a otro problema
32,535 clientes han preguntado a GetHuman si eBay responde las consultas de los clientes en Facebook
eBay does not provide customer support through a Facebook Business Page or on Messenger, but you can tell us what your issue is below and we can help get you on the right track.

eBay Servicio al cliente a través de Facebook: el desglose

eBay does not have a Facebook Business Page that is manned by their customer service department, but there are plenty of ways to get help. If you are trying to get an issue fixed or ask them a question, our advice is this: Call eBay instead. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with eBay over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.

Contactando a eBay en General

There are 5 ways to speak with eBay customer support. This is just one of them. And not likely to be the best one. In almost every case, you would want to call eBay if possible, or use the GetHuman Phone to call them so you don't have to wait on hold. The best way to talk to customer care, according to other eBay customers, is the 866-540-3229 option we show above. If you know of other ways to reach eBay that we haven't talked about here already, please let our research team know. Or if you think that eBay has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.
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