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Burger King Customer FAQ

Top Answers & How-to Guides

How do I Contact Burger King Customer Service?

The question we are asked most often is about how to talk to Burger King customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Burger King customer service, get an answer now.

Recent Burger King Customer Questions

I’d like to add my points to my account. How do I do that

To add points to your Burger King account, make sure you are logged into your account on the Burger King app or website. Points can typically be earned by placing an order through the app or making qualifying purchases in-store. Always check for promotions that may allow you to earn additional points.
Asked Jul 19, 2025 8:54 PM

Can please tell me if I was to order something from burger King would take debit on delivery ?

Payment methods for delivery may vary by location and the delivery service used. Generally, many services do accept debit cards as a payment option. It's best to check at the time of placing your order for the specific payment options available for your location.
Asked Jul 2, 2025 7:35 AM

Why didn't I get all 4 items listed on website when I ordered my fiery whopper meal

Sometimes items may not be available or an error might occur during the order process. It's possible that not all items were included in your specific order. Always ensure to double-check your order before finalizing to confirm all desired items are included. If you have questions about your order, you can refer to the most up-to-date contact information right here on this page.
Asked Jun 6, 2025 6:57 PM

Why did I get charged $8.00 for my 3 for $7. 00 meal. You advertised 3 for $ 7.00

It's possible that additional charges were applied, such as taxes or upgrades for specific items. The "3 for $7.00" deal typically applies to select menu items, and if items were substituted or extras were added, that might affect the total. Ensure that you ordered from the eligible items under that promotion. For detailed billing inquiries, a link to the most up-to-date contact information is provided on this page.
Asked Feb 18, 2025 10:50 PM

Never received an ordered gift card.

We apologize for the inconvenience regarding the gift card. Please check your order confirmation for details and ensure the address provided was correct. If you've confirmed these details and still haven't received your gift card, refer to our most up-to-date contact information provided here on this page for further assistance.
Asked Feb 12, 2025 9:21 PM

Help me with my Burger King customer service issue

Hours and Locations

What are Burger King's hours of operation?

Burger King's operating hours can differ by location, often opening around 6 AM and closing around 11 PM, though some may...

Does Burger King offer delivery or takeout options?

Burger King provides both delivery and takeout services, allowing customers to enjoy their meals easily. Customers can visit...

Does Burger King offer drive-thru services?

Burger King typically provides drive-thru services at many of its locations, allowing customers to conveniently order food...

Menu Options

What types of burgers are available on the menu?

Burger King boasts a wide selection of burgers, including the famous Whopper, Whopper Junior, and Impossible Whopper that cater...

Does Burger King offer vegetarian or vegan options?

Burger King has vegetarian and vegan choices, including the Impossible Whopper, which imitates traditional beef burgers. They...

Are there any gluten-free options at Burger King?

Burger King does provide gluten-free choices including hamburgers and Whoppers without buns. Their French fries are generally...

What sauces and toppings are available for burgers?

Burger King provides an array of sauces and toppings for customizing burgers, including standard condiments like lettuce,...

Can I customize my order at Burger King?

Yes, Burger King offers customers the chance to customize their meals through its "Have It Your Way" approach, enabling...

Do you offer any breakfast items?

Burger King serves a diverse breakfast menu featuring items like the Croissan'wich, Breakfast Burrito, pancakes, French toast...

What kind of beverages does Burger King serve?

Burger King has a diverse selection of drinks, including popular sodas, iced tea, lemonade, and coffee. Some outlets may also...

Promotions and Discounts

Are there any special promotions or discounts available?

Burger King regularly shifts its promotions and discounts, often tailoring them to specific times and locations. Offers may...

Does Burger King have a rewards program?

Burger King has a rewards program that rewards customers with points for purchases at participating locations. These points can...

Payment and Allergens

What payment methods are accepted at Burger King?

Burger King generally accepts cash, major credit and debit cards, and mobile payments like Apple Pay and Google Pay. Customers...

Are there any allergen warnings to be aware of?

Burger King is mindful of allergen concerns, offering detailed information on common allergens such as wheat, dairy, and nuts....
We look to the Burger King issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Burger King issues reported to GetHuman
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