Updated

Burger King Customer FAQ

Top Answers & How-to Guides

How do I Contact Burger King Customer Service?

The question we are asked most often is about how to talk to Burger King customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Burger King have a rewards program?

Yes, Burger King does offer a rewards program designed to reward its loyal customers for their continued patronage. The program typically The rewards program is usually accessible through the Burger King mobile application, which provides users with an easy way to track their points, receive personalized offers, and access the menu. Customers may also have the opportunity to take advantage of limited-time promotions that can provide additional rewards or discounts. To maximize benefits, customers are encouraged to sign up for the program and check the app regularly for updates and special offers. Participation in the program may vary by location, and certain conditions may apply, so it is a good idea for customers to verify the specifics at their local Burger King restaurant or refer to the details available on the official Burger King website. Overall, the rewards program is a great way for customers to enjoy their favorite flame-grilled burgers and menu items while receiving added value for their purchases. For the latest information on the rewards program, including terms and conditions, customers can visit the official Burger King website or check the mobile application....
Ask any question you have about Burger King customer service, get an answer now.

Recent Burger King Customer Questions

Can please tell me if I was to order something from burger King would take debit on delivery ?

Payment methods for delivery may vary by location and the delivery service used. Generally, many services do accept debit cards as a payment option. It's best to check at the time of placing your order for the specific payment options available for your location.
Asked Jul 2, 2025 7:35 AM

Why didn't I get all 4 items listed on website when I ordered my fiery whopper meal

Sometimes items may not be available or an error might occur during the order process. It's possible that not all items were included in your specific order. Always ensure to double-check your order before finalizing to confirm all desired items are included. If you have questions about your order, you can refer to the most up-to-date contact information right here on this page.
Asked Jun 6, 2025 6:57 PM

Why did I get charged $8.00 for my 3 for $7. 00 meal. You advertised 3 for $ 7.00

It's possible that additional charges were applied, such as taxes or upgrades for specific items. The "3 for $7.00" deal typically applies to select menu items, and if items were substituted or extras were added, that might affect the total. Ensure that you ordered from the eligible items under that promotion. For detailed billing inquiries, a link to the most up-to-date contact information is provided on this page.
Asked Feb 18, 2025 10:50 PM

Never received an ordered gift card.

We apologize for the inconvenience regarding the gift card. Please check your order confirmation for details and ensure the address provided was correct. If you've confirmed these details and still haven't received your gift card, refer to our most up-to-date contact information provided here on this page for further assistance.
Asked Feb 12, 2025 9:21 PM

How do I get my money back? Good and service were horrible.Where can I make a complaint?

We understand your concern. To address issues with food or service, you can convey your feedback directly on this page, which includes a link to the most up-to-date contact information for Burger King.
Asked Feb 10, 2025 4:53 PM

Help me with my Burger King customer service issue

Hours and Locations

What are Burger King's hours of operation?

Burger King's hours of operation can vary significantly by location. Most Burger King restaurants are typically open for breakfast, It is important for customers to check the specific hours for their preferred Burger King location, as individual restaurant hours can differ based on local regulations and management decisions. For the most accurate and current information regarding hours of operation, it is advisable to visit the Burger King website or check the restaurant's page directly. This will provide the most reliable details specific to any given location, ensuring that patrons have the best dining experience possible....

Does Burger King offer delivery or takeout options?

Burger King does indeed offer both delivery and takeout options, making it convenient for customers to enjoy their favorite flame-grilled Many Burger King locations partner with popular delivery services such as DoorDash, Uber Eats, and Grubhub, among others. Through these platforms, customers can place their orders online or through mobile applications, which allows for easy delivery right to their doorstep. The availability of delivery may vary based on the location, so it is advisable for customers to check the specific delivery service options in their area. For the most accurate information regarding delivery and takeout options, as well as their associated fees or minimum order requirements, it is often best to visit the current web page of Burger King. This can provide the latest details regarding services available in your region, ensuring a smooth dining experience....

Does Burger King offer drive-thru services?

Yes, Burger King locations generally offer drive-thru services, allowing customers to conveniently order and receive their food without...

Menu Options

What types of burgers are available on the menu?

Burger King offers a diverse menu of burgers to cater to a variety of tastes and preferences. One of the most iconic items on the menu Customers can also enjoy other signature burgers such as the Bacon King, which comes with two flame-grilled beef patties, crispy bacon, cheese, and hearty sauces. The Double Cheeseburger and Cheeseburger are popular choices as well, featuring melted cheese, pickles, onions, mustard, and ketchup. For those looking for something spicier, the Spicy Chicken Sandwich provides an alternative option that combines a crispy chicken fillet with spicy seasoning and toppings. Additionally, regional variations may introduce unique burgers that showcase local flavors or ingredients, and limited-time offers often introduce new creations. Customers are encouraged to explore their local Burger King menu, as selections can vary by location. Checking the current website may provide additional insights into promotions or new items that may be available....

Does Burger King offer vegetarian or vegan options?

Burger King does indeed offer vegetarian and vegan options. One of the most popular choices for those seeking a meat-free meal is the In addition to the Impossible Whopper, Burger King typically provides a variety of salads, sides, and sauces that are vegetarian-friendly. Customers can also enjoy items such as fries, onion rings, and apple slices as part of their meal. It is important to note that while these items are vegetarian or vegan, there may be cross-contamination with meat products during preparation. Therefore, if someone has strict dietary restrictions or allergies, it is advisable to check the current menu available for specific details and to consider any particular needs. For more comprehensive information on their offerings, it would be beneficial to visit the official website of Burger King....

Are there any gluten-free options at Burger King?

Burger King offers several options for those seeking gluten-free meals, although it is essential to note that cross-contamination may For sides, the French fries are typically gluten-free, but again, cross-contamination might happen, so it is wise to inquire about the preparation methods in the restaurant. Salads without croutons can be a good option too, though dressing selections should be checked for gluten-free status. It is always recommended to consult the most current menu options on the Burger King website or ask a restaurant representative for specific gluten-free selections and for the latest information regarding their ingredients....

What sauces and toppings are available for burgers?

Burger King offers a variety of sauces and toppings that can enhance the flavor of its burgers, allowing customers to create a personalized In terms of additional toppings, customers may have the option to add cheese, bacon, or jalapenos to enrich their burger experience. Cheese options, such as American cheese, are usually available, while bacon adds a classic smoky flavor that many enjoy. For those who prefer a bit of heat, jalapenos can provide a spicy kick. Burger King is also known for its unique sauces that can be added to burgers. One of the popular choices is the zesty and flavorful BBQ sauce, which complements the flame-grilled taste of the meat. Another option is the spicy buffalo sauce, perfect for those who enjoy an added level of heat and tanginess. Additionally, some locations may offer specialty sauces that can vary by region, further diversifying the flavor profile of the burgers. It is important to note that the exact offerings may vary by location, so customers are encouraged to check the menu specific to their local restaurant for the most current selection of sauces and toppings. For the latest information, visiting the official Burger King website may provide additional details regarding the available options at a particular location....

Can I customize my order at Burger King?

Yes, customers have the ability to customize their orders at Burger King. The brand is known for its "Have It Your Way" philosophy, For instance, a customer may choose to add or remove ingredients such as lettuce, tomato, pickles, onions, or sauces from their burger. Additionally, patrons can opt for different types of cheese or request that their burger be prepared without certain toppings, allowing for greater control over the flavor and experience of their meal. Furthermore, customers can also select side items and beverages to complete their orders. If someone is looking for a specific dietary requirement or preference, making adjustments during the ordering process is encouraged. For more intricate modifications or to verify specific options available at a local branch, it might be helpful to check the current menu on the official Burger King website. This allows for an informed decision and enhances the overall dining experience....

Do you offer any breakfast items?

Yes, Burger King offers a variety of breakfast items designed to cater to different tastes and preferences. Their breakfast menu includes For those who prefer a lighter option, Burger King's menu includes a range of pancakes, French toast sticks, and oatmeal. They also provide a selection of breakfast sides, including hash browns that are known for their crispy texture. Moreover, Burger King has introduced a seasonal offering of breakfast items and specialty sandwiches that change periodically to keep the menu fresh and exciting. If you are looking for something sweet to complement your breakfast, they also offer a selection of coffee drinks and smoothies that can enhance your morning experience. Typically, breakfast is served during specific hours, which may vary by location, usually until around 10:30 a.m. or 11:00 a.m. It is advisable to check the specific hours at the nearest Burger King restaurant, as they may differ depending on the region. For the most up-to-date information regarding breakfast items and offerings, an individual can visit the current menu on the official Burger King website, where they can find more details about nutritional information, pricing, and any promotional items that are currently available. Overall, Burger King is dedicated to providing a satisfying breakfast experience for its customers....

What kind of beverages does Burger King serve?

Burger King offers a variety of beverages to complement its food menu. Guests can choose from classic soft drinks, including popular It is important to note that menu items, including beverages, may vary by location and are subject to change. Burger King often updates its offerings to include seasonal or promotional beverages that cater to different tastes. For the most up-to-date information regarding drink selections at a specific location, individuals may visit the official website or the app, where current beverage choices can be found....

Promotions and Discounts

Are there any special promotions or discounts available?

Burger King often features various promotions and discounts that can enhance the dining experience for its customers. These promotions One common way to access discounts is through the Burger King mobile app, which frequently includes exclusive deals available only to app users. This app might provide users with daily offers, loyalty rewards, or limited-time promotions. Additionally, customers may find attractive deals on the Burger King website, making it worth checking periodically for updated information. Another popular option is the Whopper Wednesday promotion, where customers can enjoy discounted pricing on Whoppers. Similarly, there are often seasonal deals aligning with holidays or special events, aimed at providing value to customers. To stay up to date with the latest promotions and discounts, it is advisable to regularly check the official Burger King website or the app. This ensures that customers have access to the most current offers and can enjoy great savings while indulging in their favorite flame-grilled meals....

Does Burger King have a rewards program?

Yes, Burger King does offer a rewards program designed to reward its loyal customers for their continued patronage. The program typically The rewards program is usually accessible through the Burger King mobile application, which provides users with an easy way to track their points, receive personalized offers, and access the menu. Customers may also have the opportunity to take advantage of limited-time promotions that can provide additional rewards or discounts. To maximize benefits, customers are encouraged to sign up for the program and check the app regularly for updates and special offers. Participation in the program may vary by location, and certain conditions may apply, so it is a good idea for customers to verify the specifics at their local Burger King restaurant or refer to the details available on the official Burger King website. Overall, the rewards program is a great way for customers to enjoy their favorite flame-grilled burgers and menu items while receiving added value for their purchases. For the latest information on the rewards program, including terms and conditions, customers can visit the official Burger King website or check the mobile application....

Payment and Allergens

What payment methods are accepted at Burger King?

Burger King typically accepts a variety of payment methods to accommodate its customers. Generally, these include cash, major credit...

Are there any allergen warnings to be aware of?

Allergen warnings are an important consideration for anyone who enjoys dining at Burger King. The company recognizes that many customers Typically, common allergens such as wheat, dairy, soy, egg, peanuts, tree nuts, fish, and shellfish are present in various offerings. For example, items such as the buns, sauces, and even some of the meats might contain gluten or dairy. Additionally, cross-contamination can occur because of shared kitchen equipment, which means that even if a particular ingredient is not included in an item, the risk of exposure exists if that item is prepared in the same environment where allergens are present. Burger King provides nutritional and allergen information on their website, allowing customers to make informed choices based on their dietary restrictions. This information typically includes detailed allergen statements for each menu item, which can help customers avoid unwanted allergens when ordering. It is essential for customers with specific allergies or dietary concerns to carefully review this information before making a meal choice. Those who are particularly sensitive to allergens should be aware of their personal risk levels and take precautions as needed. The website may also offer tools for customizing orders, enabling customers to add or remove ingredients based on their preferences. For the most accurate and up-to-date details regarding allergen warnings and to explore the menu options thoroughly, visiting Burger King's official website is highly recommended. There, individuals can find the necessary resources to make safe and enjoyable dining choices....
We look to the Burger King issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Burger King issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated