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Chick-fil-A Customer FAQ

Top Answers & How-to Guides

What is Chick-fil-A's Phone Number?

The question we are asked most often is about how to talk to Chick-fil-A customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have a kid's menu or special meal options for children?

Chick-fil-A offers a kid's menu with several options specifically designed for children. The Kid's Meal generally includes a choice Chick-fil-A also provides options for healthier sides, like the Side Salad or Apple Sauce, to accommodate various dietary preferences. Parents will appreciate that Chick-fil-A emphasizes quality and nutrition in their kid's menu items, using ingredients that meet their standards. To find out more about specific options, nutritional information, or any seasonal offerings, it might be helpful to visit the official Chick-fil-A website, where the current kid's menu and meal details can be found....
Ask any question you have about Chick-fil-A customer service, get an answer now.

Recent Chick-fil-A Customer Questions

Do you work for a military discount?

Chick-fil-A appreciates the service of military personnel. Some locations may offer a military discount, but it can vary by franchise. It's best to inquire directly at your local Chick-fil-A for specific details regarding any available discounts.
Asked Jan 2, 2025 8:17 PM

Do you offer senior citizen discount?

Chick-fil-A typically does not have a standardized senior citizen discount across all locations. Some franchises may offer discounts at their discretion. It’s best to check with the specific Chick-fil-A restaurant you plan to visit to see if any discounts for seniors are available.
Asked Jan 2, 2025 8:15 PM

When I get on my app to place an order it always come up with recent orders. I don't know how to get it to where I can see the whole menu?

To view the entire menu on the Chick-fil-A app, go to the "Order" section of the app. From there, you should see an option to browse the full menu instead of just recent orders. Tap on the menu category or icon that allows you to explore all available items. If you're still having trouble, try closing and reopening the app, as this can sometimes refresh the display.
Asked Oct 23, 2024 11:11 PM

Help me with my Chick-fil-A customer service issue

Gift Cards

How Do I Check the Balance on My Chick-fil-A Gift Card?

You can check the balance on your Chick-fil-A gift card in three ways. Go to a restaurant that accepts the gift card and asked the...

How Do I Buy a Gift Card from Chick-fil-A?

Chick-fil-A fans have multiple options to purchase a gift card whether they want an electronic/digital card or a classic/plastic card....

How Do I Send Someone a Chick-fil-A Gift Card?

You can easily and quickly send someone a digital gift card from Chick-fil-A by going online and purchasing the card to send to someone's...

How Do I Request a Refund to a Chick-fil-A Gift Card?

If something goes wrong with your Chick-fil-A order, you can request a refund. If you paid with your Chick-fil-A gift card, you can...

How Do I Use My Chick-fil-A Gift Card for My Purchase?

You can pay for your Chick-fil-A food order with a digital or physical Chick-fil-A gift card. You can present either card at a physical...

What Do I Do If My Chick-fil-A Gift Card Balance Won't Load?

If your Chick-fil-A gift card balance is too low, you should check for orders you didn't place. If you find any, and if they were not...

Menu Options

What are the nutritional information of Chick-fil-A menu items?

Chick-fil-A provides a variety of menu items, each with its own unique nutritional profile. This includes a range of sandwiches, salads, For example, the iconic Chick-fil-A Chicken Sandwich generally contains about 440 calories, with a balance of protein and fat. In contrast, the Grilled Chicken Sandwich, which is a popular option for those seeking a lighter meal, usually has around 320 calories and is lower in fat. Additionally, salads such as the Market Salad provide a nutritious option with approximately 420 calories, depending on the dressing chosen. It is also worth noting that side items like the Waffle Potato Fries typically have around 310 calories in a medium serving. For those who prefer healthier choices, Chick-fil-A offers fruit cups and side salads, each having significantly fewer calories than the more indulgent items. Furthermore, it is essential for guests to be aware of their specific dietary needs, including any food allergies or sensitivities, which can be addressed through the detailed nutritional information available on the website. By consulting this guide, guests can make informed food choices tailored to their nutritional preferences. The information is regularly updated, ensuring that it reflects the most current offerings and nutritional values. Overall, Chick-fil-A strives to provide transparency regarding the nutritional content of its menu....

Are there any gluten-free options available at Chick-fil-A?

Chick-fil-A offers a variety of gluten-free options that cater to guests who have gluten sensitivities or intolerances. While the menu Additionally, guests can enjoy the side items such as the Waffle Potato Fries, which are cooked in a dedicated fryer to ensure no cross-contact with gluten products. It is important to note that while Chick-fil-A takes precautions to provide gluten-free options, they recommend checking their official website or current menu for the most up-to-date information and to be aware of potential cross-contact issues. Always consult with the staff for assistance in making gluten-free choices....

Does Chick-fil-A offer vegetarian or vegan menu options?

Chick-fil-A does provide some menu options that can cater to vegetarian and vegan diets, though the range is somewhat limited. For For those following a vegan diet, the options are quite sparse. The Waffle Potato Fries remain a favorite, as they are cooked in 100 percent peanut oil and do not contain any animal products. Additionally, the Side Salad can be a viable choice when ordered without any cheese and paired with a suitable vegan dressing, such as the Light Italian Dressing. It is important to note that while Chick-fil-A strives to cater to diverse dietary preferences, cross-contamination is possible, particularly with fried items. For the most up-to-date information on menu offerings and their ingredients, visiting the official Chick-fil-A website is advisable....

What are the ingredients used in Chick-fil-A sauces?

Chick-fil-A offers a variety of sauces, each with its own distinct flavor profile and ingredients. The signature Chick-fil-A Sauce Another popular option is the Polynesian Sauce, which has a sweet and tangy flavor. It usually contains a blend of water, high fructose corn syrup, vinegar, corn syrup, and a variety of spices. The Honey Mustard Sauce features a delightful mix of honey, mustard, and other ingredients like vinegar and mayonnaise for a creamy texture. For those who enjoy a spicy kick, the Zesty Buffalo Sauce provides a bold flavor and is made with a base of vinegar, cayenne pepper, and other spices. If you are looking for specific ingredients or dietary information, it might be helpful to check the official Chick-fil-A website, which provides detailed information about each sauce. This ensures that you have the most accurate and up-to-date information....

Do you have a kid's menu or special meal options for children?

Chick-fil-A offers a kid's menu with several options specifically designed for children. The Kid's Meal generally includes a choice Chick-fil-A also provides options for healthier sides, like the Side Salad or Apple Sauce, to accommodate various dietary preferences. Parents will appreciate that Chick-fil-A emphasizes quality and nutrition in their kid's menu items, using ingredients that meet their standards. To find out more about specific options, nutritional information, or any seasonal offerings, it might be helpful to visit the official Chick-fil-A website, where the current kid's menu and meal details can be found....

Promotions and Offers

Do you have any special offers or promotions available?

Chick-fil-A frequently offers various promotions and special deals that can vary by location, time of year, and special events. These Customers interested in current offers and promotions should check the official Chick-fil-A website for more detailed information. The promotions can change often, and the website will provide the latest updates. It is also a good idea to follow Chick-fil-A on social media or sign up for the newsletter to receive announcements about upcoming deals and promotions directly in your inbox....

Do you offer any discounts for seniors or military personnel?

Chick-fil-A does not have a universal policy regarding discounts for seniors or military personnel that applies to every location....

Catering and Delivery

Can I order Chick-fil-A catering for events or parties?

Yes, Chick-fil-A offers catering services that are perfect for events and parties. Their catering menu includes a variety of options, When planning an event, ordering Chick-fil-A catering can add convenience and deliciousness to the menu, allowing hosts to focus on other details of their gatherings. Typically, catering orders can be placed online or through the Chick-fil-A app, making it a straightforward process. It is important for customers to check for local restaurant availability, as catering offerings may vary by location. To obtain further details or explore specific menu options, customers may wish to visit the official Chick-fil-A website, where they can find information about the catering services available in their area....

Can I order Chick-fil-A online and have it delivered?

Yes, customers can order Chick-fil-A online and have their meals delivered. Chick-fil-A offers a user-friendly mobile app and website...

Restaurant Information

What are the hours of operation for Chick-fil-A restaurants?

Hours of operation for Chick-fil-A restaurants can vary by location, but generally, most Chick-fil-A locations open at approximately...

Is there a Chick-fil-A rewards or loyalty program?

Yes, Chick-fil-A has a rewards program known as Chick-fil-A One. This program allows customers to earn points on purchases, which can...

Are there any job opportunities available at Chick-fil-A?

Chick-fil-A often has a variety of job opportunities available across its many locations, as the company consistently seeks to hire The availability of jobs may vary by location, and it is common for franchise operators to have their own hiring processes. Interested individuals can typically find job listings on the Chick-fil-A website, or by visiting specific restaurant locations to inquire about open positions. It is advisable to check the official Chick-fil-A website or the career section to view current openings and learn more about the application process and requirements for each role. This resource can provide detailed information about job expectations, work environment, and the values that Chick-fil-A upholds in its workforce....
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Chick-fil-A issues reported to GetHuman
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