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Chick-fil-A Customer FAQ

Top Answers & How-to Guides

What is Chick-fil-A's Phone Number?

The question we are asked most often is about how to talk to Chick-fil-A customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Chick-fil-A Customer Questions

Do you work for a military discount?

Chick-fil-A appreciates the service of military personnel. Some locations may offer a military discount, but it can vary by franchise. It's best to inquire directly at your local Chick-fil-A for specific details regarding any available discounts.
Asked Jan 2, 2025 8:17 PM

Do you offer senior citizen discount?

Chick-fil-A typically does not have a standardized senior citizen discount across all locations. Some franchises may offer discounts at their discretion. It’s best to check with the specific Chick-fil-A restaurant you plan to visit to see if any discounts for seniors are available.
Asked Jan 2, 2025 8:15 PM

When I get on my app to place an order it always come up with recent orders. I don't know how to get it to where I can see the whole menu?

To view the entire menu on the Chick-fil-A app, go to the "Order" section of the app. From there, you should see an option to browse the full menu instead of just recent orders. Tap on the menu category or icon that allows you to explore all available items. If you're still having trouble, try closing and reopening the app, as this can sometimes refresh the display.
Asked Oct 23, 2024 11:11 PM

Help me with my Chick-fil-A customer service issue

Gift Cards

How Do I Check the Balance on My Chick-fil-A Gift Card?

You can check the balance on your Chick-fil-A gift card in three ways. Go to a restaurant that accepts the gift card and asked...
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How Do I Buy a Gift Card from Chick-fil-A?

Chick-fil-A fans have multiple options to purchase a gift card whether they want an electronic/digital card or a...
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How Do I Send Someone a Chick-fil-A Gift Card?

You can easily and quickly send someone a digital gift card from Chick-fil-A by going online and purchasing the card to send to...
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How Do I Request a Refund to a Chick-fil-A Gift Card?

If something goes wrong with your Chick-fil-A order, you can request a refund. If you paid with your Chick-fil-A gift card, you...
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How Do I Use My Chick-fil-A Gift Card for My Purchase?

You can pay for your Chick-fil-A food order with a digital or physical Chick-fil-A gift card. You can present either card at a...
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What Do I Do If My Chick-fil-A Gift Card Balance Won't Load?

If your Chick-fil-A gift card balance is too low, you should check for orders you didn't place. If you find any, and if they...
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Menu Options

What are the nutritional information of Chick-fil-A menu items?

Chick-fil-A's menu features diverse items with distinct nutritional details that can be accessed on their official website....
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Are there any gluten-free options available at Chick-fil-A?

Chick-fil-A provides gluten-free options for guests with sensitivities, including a Grilled Chicken Sandwich without a bun,...
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Does Chick-fil-A offer vegetarian or vegan menu options?

Chick-fil-A has limited vegetarian options, like the Garden Salad and Waffle Potato Fries. Vegans can enjoy the Waffle Potato...
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What are the ingredients used in Chick-fil-A sauces?

Chick-fil-A offers various sauces with unique flavors and ingredients. The Chick-fil-A Sauce blends honey mustard, barbecue,...
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Do you have a kid's menu or special meal options for children?

Chick-fil-A features a kid's menu with meals tailored for children, including chicken nuggets or grilled chicken sandwiches,...
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Promotions and Offers

Do you have any special offers or promotions available?

Chick-fil-A regularly features various promotions and special offers, which can differ by location and time. These may include...
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Do you offer any discounts for seniors or military personnel?

Chick-fil-A does not have a standard discount policy for seniors or military personnel across all locations, as each restaurant...
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Catering and Delivery

Can I order Chick-fil-A catering for events or parties?

Chick-fil-A provides catering services ideal for events and gatherings, with a diverse menu that includes options like...
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Can I order Chick-fil-A online and have it delivered?

Yes, customers can order Chick-fil-A online for delivery using the mobile app or website. They typically partner with services...
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Restaurant Information

What are the hours of operation for Chick-fil-A restaurants?

Chick-fil-A restaurant hours typically range from about 6:30 AM to 10:00 PM from Monday to Saturday, while all locations are...
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Is there a Chick-fil-A rewards or loyalty program?

Chick-fil-A features a loyalty program called Chick-fil-A One, where customers earn points on purchases for rewards like free...
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Are there any job opportunities available at Chick-fil-A?

Chick-fil-A frequently offers various job opportunities, including positions in both front-of-house and back-of-house roles, as...
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We look to the Chick-fil-A issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Chick-fil-A issues reported to GetHuman
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