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Craigslist Customer FAQ

Top Answers & How-to Guides

What is Craigslist's Phone Number?

The question we are asked most often is about how to talk to Craigslist customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Reset My Craigslist Password?

Craigslist is a platform that allows you to sell many different items. If you're having a clear out and want to make some extra...

How Do I Unblock My Craigslist Account?

Craigslist is cracking down on scammers and has suspended many people's accounts. They block accounts that have major issues...
Ask any question you have about Craigslist customer service, get an answer now.

Recent Craigslist Customer Questions

All of my posts are being removed. How can I stop this from happening?

If your posts are being removed, it's likely that they violate Craigslist's terms of use or posting guidelines. Review those guidelines to ensure your content is compliant. Common reasons for removal include posting in the wrong category, using prohibited content, or repeated posting of similar ads. Make sure your postings are unique, relevant, and appropriately categorized. Additionally, avoid any practices that might appear spammy, as these can lead to removal.
Asked Jun 15, 2025 11:17 PM

How do i get a response back from the person needing a room ,i used the email in their drop down box. I got a message back saying my message was undeliverable, why is this . Miss Henley

If your message was undeliverable, it may be due to several reasons. The email address provided might be incorrect or no longer active. It's also possible that the recipient's inbox is full or there are other technical issues with their email server. We recommend checking the email you sent for any typos, and if the problem persists, consider using a different method to contact them, such as responding through Craigslist's messaging system directly.
Asked Jun 8, 2025 9:35 PM

Why do I keep getting flagged after just 30 minutes of posting while others do not?

Posts can be flagged for various reasons, including violating Craigslist's terms of use or posting rules, such as choosing incorrect categories or using misleading titles. User behavior, such as reporting, and automated systems may also flag content. If your posts are consistently flagged, it may be helpful to review Craigslist's guidelines and ensure your content complies with their rules.
Asked May 10, 2025 4:30 PM

I inadvertently posted an ad on craigslist in the wrong town. How can I change that?

If you've posted an ad in the wrong town on Craigslist, you cannot change the location of the ad directly. Instead, you should delete the incorrect ad and then create a new one with the correct location. Make sure to select the appropriate town or city when posting your new ad.
Asked Apr 21, 2025 1:46 PM

When I post an ad with my iPhone, it never shows up on the app. I receive emails stating that I submitted successfully. If I access Craigslist on my desktop it is listed there but not on my iPhone.

This issue may be caused by the app not refreshing properly or a delay in syncing. Try closing the app completely and reopening it. Ensure your app is updated to the latest version, as updates can resolve bugs. Additionally, check your internet connection. If the issue persists, it may be a temporary glitch. Your ad should appear across all platforms eventually since it's successfully posted.
Asked Apr 8, 2025 1:03 AM

Help me with my Craigslist customer service issue

Reporting and Fraud

How Do I Report That Someone Is Using My Phone Number on Craigslist?

If you believe that someone is using your phone number to post ads on Craigslist, there are several ways you can report the...

What Do I Do If Someone Posted My Phone Number on Craigslist?

Craigslist is an online marketplace for various services, but some users use it for illegal acts like 'doxing' by posting...

How do I report fraud or a scam to Craigslist?

Craigslist remains a popular platform for buying and selling, but it also attracts scams. To protect yourself and others, learn...

Account Issues

How Do I Reset My Craigslist Password?

Craigslist is a platform that allows you to sell many different items. If you're having a clear out and want to make some extra...

How Do I Unblock My Craigslist Account?

Craigslist is cracking down on scammers and has suspended many people's accounts. They block accounts that have major issues...

Can I remove my phone number from a Craigslist ad?

Yes, it is feasible to remove a phone number from a Craigslist ad by editing the original post if access is available....

Posting and Listings

How do I know if my Craigslist ad was flagged?

Craigslist ads may be removed for violating terms of use, including illegal or misleading content. Users can flag ads or they...

Why is my posting not showing up on Craigslist?

Often times when you try to post something on Craigslist you can run into problems. Here's how to solve some of the most common...

Are there any fees for posting on Craigslist?

Most ads on Craigslist can be posted for free, but specific categories, like job listings in certain cities and brokered...

How do I edit or delete my Craigslist ad?

To edit or delete a Craigslist ad, log into your account and go to the "My Account" section. From there, select the ad to...

How do I create a listing on Craigslist?

Creating a Craigslist listing involves a few simple steps: visit the local Craigslist site, click "Create a Posting," select a...

What types of items can I post on Craigslist?

Craigslist provides a platform for selling a wide range of items, including furniture, electronics, and clothing, as well as...
We look to the Craigslist issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Craigslist issues reported to GetHuman

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