Craigslist Customer FAQ

If your posts are being removed, it's likely that they violate Craigslist's terms of use or posting guidelines. Review those guidelines to ensure your content is compliant. Common reasons for removal include posting in the wrong category, using prohibited content, or repeated posting of similar ads. Make sure your postings are unique, relevant, and appropriately categorized. Additionally, avoid any practices that might appear spammy, as these can lead to removal.

If your message was undeliverable, it may be due to several reasons. The email address provided might be incorrect or no longer active. It's also possible that the recipient's inbox is full or there are other technical issues with their email server. We recommend checking the email you sent for any typos, and if the problem persists, consider using a different method to contact them, such as responding through Craigslist's messaging system directly.

Posts can be flagged for various reasons, including violating Craigslist's terms of use or posting rules, such as choosing incorrect categories or using misleading titles. User behavior, such as reporting, and automated systems may also flag content. If your posts are consistently flagged, it may be helpful to review Craigslist's guidelines and ensure your content complies with their rules.

If you've posted an ad in the wrong town on Craigslist, you cannot change the location of the ad directly. Instead, you should delete the incorrect ad and then create a new one with the correct location. Make sure to select the appropriate town or city when posting your new ad.

This issue may be caused by the app not refreshing properly or a delay in syncing. Try closing the app completely and reopening it. Ensure your app is updated to the latest version, as updates can resolve bugs. Additionally, check your internet connection. If the issue persists, it may be a temporary glitch. Your ad should appear across all platforms eventually since it's successfully posted.