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D.R. Horton Customer FAQ

Top Answers & How-to Guides

What is D.R. Horton's Phone Number?

The question we are asked most often is about how to talk to D.R. Horton customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about D.R. Horton customer service, get an answer now.

Recent D.R. Horton Customer Questions

I have been in my Dr Horton house for 2 years and the air conditioning unit is not working.

We're sorry to hear about your air conditioning issue. D.R. Horton provides a one-year warranty for workmanship and materials and a two-year warranty for plumbing, electrical, heating, and air conditioning delivery systems. If you're still within that two-year period, you may be covered for repairs under the warranty. To schedule an inspection or repair, please use the warranty service request feature offered by your local D.R. Horton division which can be found on the specific page for your region on the D.R. Horton website. We recommend contacting them soon to help resolve your issue.
Asked Apr 30, 2024 11:16 PM

How do I find a paint color on the house built by DR Horton

To find a paint color on a house built by D.R. Horton, it's recommended to contact D.R. Horton's customer service directly for specific details about your home. Often, this information can be found in your homeowner's manual or closing documents provided at the time of purchase. Sadly, D.R. Horton does not provide a public database for individual home specifications, including paint colors. If those methods don't work, you might try matching the color with a paint swatch at a local home improvement store.
Asked Mar 27, 2024 6:55 AM

Help me with my D.R. Horton customer service issue

Company Background

How long has D.R. Horton been in business?

D.R. Horton has been operating since 1978, initially starting as a small firm in Fort Worth, Texas. Over the years, it grew...

Where are D.R. Horton homes located?

D.R. Horton homes are available in many areas across the United States, including key states like Texas, Florida, California,...

Home Features

What types of homes does D.R. Horton build?

D.R. Horton builds a wide variety of homes, including single-family homes, townhomes, and condominiums across the U.S. Their...

Can I customize the features of a D.R. Horton home?

D.R. Horton allows buyers to customize many features of their homes, including floor plans and interior finishes. Options may...

Do D.R. Horton homes come with energy-efficient features?

D.R. Horton prioritizes energy efficiency in its homes, incorporating features like energy-efficient appliances, insulation,...

Construction Details

What is the warranty on a D.R. Horton home?

D.R. Horton generally offers a limited warranty covering one year for workmanship, two years for systems, and ten years for...

What is the typical timeline for construction of a new D.R. Horton home?

The construction timeline for a new D.R. Horton home typically spans four to six months after obtaining the building permit....

Pricing and Financing

What is the price range of D.R. Horton homes?

D.R. Horton provides an extensive range of homes to fit various budgets, with prices generally starting at around two hundred...

Does D.R. Horton provide financing options?

D.R. Horton offers diverse financing options through their mortgage division, catering to various needs with products like...

Does D.R. Horton offer any incentives or promotions?

D.R. Horton provides various incentives and promotions to facilitate the home buying process, which can include reduced closing...

What financing options are offered by D.R. Horton?

D.R. Horton offers diverse financing options, including their Home Financing program with fixed-rate, adjustable-rate, and FHA...

Community Features

Are D.R. Horton communities pet-friendly?

D.R. Horton's pet policies differ by community, with many designed for family living, including pets. Restrictions may apply...

Can I take a virtual tour of a D.R. Horton home?

Yes, D.R. Horton provides virtual tours of its homes, allowing prospective buyers to browse models and layouts online. This...
We look to the D.R. Horton issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
D.R. Horton issues reported to GetHuman
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