GoFundMe Customer FAQ

To change the beneficiary on your GoFundMe page, you need to log in to your account and go to the campaign you'd like to edit. Look for the "Edit" option and navigate to the beneficiary section. From there, you can update the beneficiary details as needed. Keep in mind that changing the beneficiary must comply with GoFundMe's policies. Always ensure that the new beneficiary is aware and has agreed to this change.

The fee associated with withdrawals from GoFundMe helps cover the costs of payment processing and other operational expenses. This fee ensures the platform can maintain and improve its services while providing a secure environment for fundraisers and donors.

There is no customer support phone number for GoFundMe. To find the most up-to-date contact information, please refer to the link provided on this page.

To change the email address associated with your GoFundMe page, log in to your account. Navigate to your account settings, where you will find an option to update your email address. Enter the new email address and save the changes. Make sure to verify the new email address if prompted. If you encounter any issues, consult the support resources available on the site.

If you do not recognize a tip on your donation, we recommend reviewing the transaction details in your account. Tips are optional contributions that go to GoFundMe to help support the platform. Refunds for tips are typically not processed. Please refer to the most updated contact information available on this page to get assistance with your specific situation.