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H&R Block Customer FAQ

Top Answers & How-to Guides

What is H&R Block's Phone Number?

The question we are asked most often is about how to talk to H&R Block customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Find My Checking Account and Routing Number with H&R Block?

Filers who are unsure of which checking account they used to file their income tax for a refund can call H&R Block directly or the...

What tax forms does H&R Block support?

H&R Block supports a wide range of tax forms to assist individuals and businesses in their tax preparation. The software and services In addition to these common forms, H&R Block supports forms for various credits and deductions, such as the Child Tax Credit and the Earned Income Tax Credit. For businesses, H&R Block offers support for different types of business-related tax forms, including Form 1065 for partnerships, Form 1120 for corporations, and Form 941 for employment taxes. For those utilizing the software or in-person services, H&R Block aims to provide a comprehensive solution that covers forms needed for different tax situations. For further details about specific forms supported and the exact offerings, it may be helpful to visit the official H&R Block website where they provide up-to-date information and resources related to their services....
Ask any question you have about H&R Block customer service, get an answer now.

Recent H&R Block Customer Questions

Trying to access my emerald card account and it’s saying the information I put like last four if card number cvv and the pin doesn’t match what is on record

If you're having trouble accessing your Emerald Card account, double-check that you're entering the correct last four digits of your card number, CVV, and PIN. Ensure that there are no typos and that you're using the correct credentials associated with your account. If the issue persists, it may be best to refer to our contact information provided on this page for further assistance.
Asked Feb 4, 2025 4:06 AM

I no longer have access to my email and my phone number on my account. How can I reset it?

To reset your account without access to your email and phone number, visit the H&R Block website and look for options related to account recovery. You may be prompted to answer security questions or provide information related to your account to verify your identity. Follow the on-screen instructions to regain access.
Asked Dec 11, 2024 12:50 PM

Can I get a advance on my tax return

Yes, H&R Block offers refund advance loans. These are interest-free loans that provide early access to your tax refund. Availability and terms may vary, so check with your local H&R Block office for details.
Asked Jul 3, 2024 6:27 PM

My card won't let me check my balance

It's possible you might be experiencing a technical issue with your card. Here are a few basic troubleshooting steps you can try. First, ensure that your card is activated because some functions may not work if the card is inactive. Secondly, check if you are using the correct pin as incorrect entries can block access to card information. Finally, your card might be damaged, in which case, you may need to get a replacement. If these steps don't resolve the problem, the issue may need to be addressed by customer service. There's a link to the most up-to-date contact information right here on this page that you are viewing.
Asked May 31, 2024 4:44 PM

Why cant withdraw cash from my emerald card at a atm?

There could be several reasons why you're unable to withdraw cash from your Emerald Card at an ATM. It could be due to a daily limit that has been exceeded, insufficient funds in your account, or an issue with the ATM itself. It's also important to note that not all ATMs accept the H&R Block Emerald Card. Make sure you're using an ATM that accepts Mastercard. If you're still experiencing difficulties, it might be due to a temporary hold or issue with your account, which would need resolution from H&R Block. Always remember, it is crucial to keep track of your balance to avoid inadequate fund situation.
Asked Apr 30, 2024 6:41 AM

Help me with my H&R Block customer service issue

Refund and Payment Questions

How Do I Get a Refund from a Purchase on H&R Block?

The three ways below are the best approach to getting a refund from a purchase on H&R Block. H&R Block Advisors provides a year-round...

How Do I Track My Refund from H&R Block?

Once you file for your tax refund via H&R Block, the processing time may vary according to several factors, including the method you...

How Do I Pay My Taxes with H&R Block?

H&R Block is arguably one of the prominent tax service providers in the US, a status that could've been elusive without having reliable...

Will My Stimulus Check Be Put on My H&R Block Card?

Filers who use H&R Block for their tax preparation and receive a tax refund on an H&R Block card can expect to receive their stimulus...

What is the cost of using H&R Block services?

The cost of using H&R Block services can vary significantly depending on the specific services needed, the complexity of the tax situation, For in-person services, the fees can range from a basic filing fee for simple tax situations to higher fees for more complex returns that require additional forms and schedules. The pricing structure often reflects the level of expertise required and the amount of time the preparer spends on the client's taxes. H&R Block typically provides a fee estimate during the initial consultation, which can help clients understand costs upfront. For online services, H&R Block offers various tiers of software that cater to different tax needs. The basic tier is usually the most affordable, designed for simple returns, while more advanced tiers offer additional features and support for more intricate tax situations. These online prices are generally lower than in-person services but can still increase based on the complexity of the taxpayer's situation. It is advisable for individuals interested in H&R Block services to consult the official website for the most current pricing information and to determine which service option best fits their needs. The website can provide detailed pricing charts, which can help potential clients gauge their expected costs accurately....

Do I need to pay upfront for H&R Block services?

H&R Block typically offers a variety of payment options for their tax preparation services. In many cases, customers are required to...

Filing Taxes Questions

How Do I File My Personal Tax Returns with H&R Block?

You can file your federal and state tax returns with H&R Block whether you are a student, a parent or an employee. However, you need...

How Do I File My Taxes with H&R Block?

You can file your federal and state tax returns with H&R Block whether you are a student, a parent or an employee. However, you need...

How Do I Request an Extension to File My Taxes with H&R Block?

Customers who use H&R Block and need to file an extension will have to follow certain steps both online and via mail, depending on...

Can I file my state taxes with H&R Block?

Yes, H&R Block provides options for filing state taxes, and many individuals choose this service to ensure compliance with state tax...

Can H&R Block assist with business taxes?

Yes, H&R Block does provide services to assist with business taxes. They offer a range of options tailored to meet the needs of various H&R Block tax professionals are knowledgeable about the unique tax obligations that businesses face and can help navigate the complexities involved. This includes areas such as deductions, credits, and compliance with local, state, and federal regulations. Furthermore, H&R Block has specialized software designed to streamline the tax preparation process for businesses, making it easier for business owners to file accurate returns. It is also important to note that H&R Block provides resources and guidance for business owners throughout the year, not just during tax season. For specific inquiries regarding services, business owners may wish to visit the H&R Block website for further information....

What tax forms does H&R Block support?

H&R Block supports a wide range of tax forms to assist individuals and businesses in their tax preparation. The software and services In addition to these common forms, H&R Block supports forms for various credits and deductions, such as the Child Tax Credit and the Earned Income Tax Credit. For businesses, H&R Block offers support for different types of business-related tax forms, including Form 1065 for partnerships, Form 1120 for corporations, and Form 941 for employment taxes. For those utilizing the software or in-person services, H&R Block aims to provide a comprehensive solution that covers forms needed for different tax situations. For further details about specific forms supported and the exact offerings, it may be helpful to visit the official H&R Block website where they provide up-to-date information and resources related to their services....

Tracking and Access Questions

How Do I Find My Checking Account and Routing Number with H&R Block?

Filers who are unsure of which checking account they used to file their income tax for a refund can call H&R Block directly or the...

How Do I Contact H&R Block with a Tax Question?

If you have a tax question, you can speak to an H&R Block customer representative who will be able to offer help and advice. The company...

How Do I View My Past Tax Returns with H&R Block?

This article describes how to view tax returns that you have done with H&R Block. Instructions are provided for viewing the returns...

How Can I Print My Tax Return from H&R Block?

You can print your tax return from H&R Block in a few steps. With H&R Block, you can also print prior-year returns. If you need help,...

How Do I Track My Tax Return with H&R Block?

Tracking your tax return is important for peace of mind. Learn how to check your return status step by step with H&R Block. Start by...

How Do I Reset My H&R Block Password?

A step-by-step guide to resetting your H&R Block password. With 6 simple steps, you can easily reset your H&R block password and access...

General Information Questions

What Are the Pros and Cons of Using H&R Block?

This article discusses H&R Block's online tax preparation assistance software. It is meant to help you make a tax software purchase...

Does H&R Block Get You the Biggest Refund?

H&R Block has software on their website that allows you to complete your tax return easily. Many individuals and businesses have found...

How Do I Report My Emerald Card Lost or Stolen?

As an authorized user, you can report your Emerald Card lost or stolen by contacting customer support directly. Alternatively, you...
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H&R Block issues reported to GetHuman
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