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NBC Customer FAQ

Top Answers & How-to Guides

What is NBC's Phone Number?

The question we are asked most often is about how to talk to NBC customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the benefits of signing up for an NBC account?

Signing up for an NBC account provides multiple advantages, such as access to full episodes and exclusive content. Users can...
Ask any question you have about NBC customer service, get an answer now.

Recent NBC Customer Questions

How can I talk with a real person at Peacock TV? I found their customer service phone number but it gives me only two options, neither of which I'm looking for.

We're sorry to hear you've had difficulty reaching a real person at Peacock TV. While you can't directly talk to a human right away with their phone number, here's what you can do: choose one of the provided options to get your call forwarded and then, hopefully, you should be able to speak to a customer service representative. Another efficient way to contact them is online through their help center page or via social media like Twitter. They have teams ready to help resolve your problem as quickly as possible. They're committed to providing the best user experience for their viewers.
Asked Apr 13, 2024 8:29 PM

I am being charged 3 times every month for my tv services

We're sorry to hear about your billing issue, but as an assistant, we don't have access to personal billing information. However, NBC does not provide live TV services that involve monthly charges. You might be billed through your cable/satellite service provider and not directly from NBC. We recommend checking with your service provider for any discrepancies with your bill. Ensure you're not subscribed to multiple providers or services that are adding extra charges to your account.
Asked Mar 18, 2024 9:08 PM

I want to find out if there has been a Peacock rate increase recently. The web site doesn't allow me to view past payment history.

We're sorry, but we do not have real-time or most current information about Peacock's subscription price changes. You're recommended to directly check the information from your account or through the official Peacock website or Peacock customer service. They should be able to provide the most accurate and up-to-date information about any potential rate increases. Peacock's pricing information can change at any time without prior notice.
Asked Feb 23, 2024 3:22 PM

Help me with my NBC customer service issue

Show Information

What shows are currently airing on NBC?

NBC currently boasts a varied selection of original shows catering to many tastes, including dramas like "This Is Us" and "Law...

What are the differences between NBC and NBC Sports?

NBC focuses on a wide range of entertainment content including news and scripted shows, while NBC Sports is solely dedicated to...

Are there any exclusive NBC shows available only on the app?

NBC's streaming app features a range of exclusive content, including original shows and special episodes not found on regular...

Streaming Availability

Are full episodes available to stream on the NBC website?

Full episodes of various NBC shows can be streamed on the NBC website, although availability varies by show and season. Some...

How soon are new episodes available for streaming after they air?

New episodes of NBC shows are typically available for streaming on the NBC website and app within a few hours after they air....

Can I watch NBC shows on my mobile device or tablet?

Viewers can utilize the NBC app on their mobile devices and tablets to watch shows, available for both iOS and Android. The app...

Does NBC offer live streaming of its broadcasts?

NBC offers live streaming of its broadcasts through its website and app, requiring a login from a participating TV provider....

Cable and Access

Do I need a cable subscription to watch NBC online?

A cable subscription is not always needed to watch NBC online, as Peacock offers many NBC shows and live events without it....

Is NBC available in my country?

NBC is primarily a U.S. media company, and its content is mostly available in the United States. However, some programming may...

Does NBC provide access to other networks or channels?

NBC primarily focuses on its own content but is part of NBCUniversal, which owns various networks like MSNBC and USA Network....

How can I find local NBC affiliates for my area?

To locate local NBC affiliates, the best approach is to check the NBC website, where users can enter their zip code or city....

User Feedback and Features

Are closed captions available for NBC shows?

Closed captions are typically available for most NBC shows, ensuring accessibility for viewers. Availability may vary by show...

What are the benefits of signing up for an NBC account?

Signing up for an NBC account provides multiple advantages, such as access to full episodes and exclusive content. Users can...

Are there options for advertising on NBC platforms?

NBC provides a variety of advertising opportunities, including traditional TV commercials, digital ads, targeted advertising,...

How can I provide feedback about NBC shows?

Feedback about NBC shows is typically shared through social media, like Twitter and Facebook, where users can comment and...
We look to the NBC issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
NBC issues reported to GetHuman
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