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O'Reilly Automotive, Inc. Customer FAQ

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What is O'Reilly Automotive, Inc.'s Phone Number?

The question we are asked most often is about how to talk to O'Reilly Automotive, Inc. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent O'Reilly Automotive, Inc. Customer Questions

Do O'Reilly accept personal checks

O'Reilly Automotive, Inc. generally does not accept personal checks as a form of payment. They usually accept cash, major credit cards, and debit cards.
Asked May 12, 2025 12:58 AM

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Payment and Returns

What payment methods are accepted?

O'Reilly Automotive, Inc. provides various payment options, including major credit and debit cards, cash, checks, and sometimes...
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What is O'Reilly's return policy?

O'Reilly Automotive, Inc. allows returns typically within 30 days, provided items are in their original condition and...
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What is the O'Reilly 100% satisfaction guarantee?

The O'Reilly 100% satisfaction guarantee ensures customers are entirely happy with their purchases. If unsatisfied, customers...
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Store Information

Where can I find a list of O'Reilly store locations?

To find O'Reilly store locations, visiting the official website is recommended. It features a store locator that enables...
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What are O'Reilly's store hours?

O'Reilly Auto Parts generally opens around 7:30 AM and closes at 9:00 PM from Monday to Saturday, while Sunday hours are...
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Online Services

Can I order parts online?

O'Reilly Automotive, Inc. allows customers to order parts online through their website, which provides a user-friendly platform...
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Can I find installation guides or manuals online?

O'Reilly Automotive, Inc. offers various online resources, including installation guides and manuals. Customers can find...
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Promotions and Rewards

Does O'Reilly offer any discounts or promotions?

O'Reilly Automotive, Inc. regularly provides discounts and promotions including seasonal sales, special offers, and discounts...
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What is the O'Reilly rewards program?

The O'Reilly Rewards Program is a customer loyalty initiative offering benefits such as points for purchases, exclusive offers,...
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Product Information

Does O'Reilly offer any warranty on their products?

O'Reilly Automotive, Inc. generally provides warranties on various products, with coverage varying by item and manufacturer....
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What types of automotive parts does O'Reilly sell?

O'Reilly Automotive, Inc. offers a diverse range of automotive parts and accessories for various vehicles, including engine...
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How often does O'Reilly update their inventory and product lines?

O'Reilly Automotive, Inc. frequently refreshes its inventory and product lines according to market trends and customer input....
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Installation Services

Does O'Reilly offer installation services for automotive parts?

O'Reilly Automotive, Inc. focuses on selling automotive parts and accessories, without installation services. Their staff can...
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What type of resources does O'Reilly provide for DIY repairs?

O'Reilly Automotive offers various resources for DIY repairs, including an extensive online database with repair manuals,...
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What safety precautions should I take when installing automotive parts?

When installing automotive parts, prioritize safety by using proper tools, wearing personal protective equipment, following...
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O'Reilly Automotive, Inc. issues reported to GetHuman
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