Roku Customer FAQ

To cast CBS from your Android device to your TV using Roku, you don't need another casting device. You can use the Roku app or ensure that your CBS app on Android supports casting. Make sure your Roku device and Android are connected to the same Wi-Fi network. Open the CBS app on your Android device, and look for the cast icon. Select your Roku device from the list, and your content should stream to your TV. Enjoy watching!

To agree to the Terms & Conditions while signing up for a new Roku account, you need to read the terms presented during the account creation process. There will typically be a checkbox that you must select to indicate your acceptance. Make sure to read through the terms before checking the box, then complete the signup process by following the on-screen instructions.

If you are having trouble connecting your Roku to Wi-Fi, try these steps: Make sure your router is turned on and within range. On your Roku, go to Settings > Network > Set up connection, and choose Wireless. Select your Wi-Fi network and enter the password correctly. If issues persist, restart your Roku and your router. You may also check for internet outages or interference from other devices. Ensure your Roku software is up to date by navigating to Settings > System > System update.

To request a refund for a device you never received, visit the "Order History" section in your Roku account. From there, locate the order related to the undelivered device. Follow the prompts to initiate a refund process. Make sure to provide any necessary information regarding the order and delivery issue. If your order is eligible for a refund, it will be processed according to Roku's policy.

If you subscribe to Paramount Plus through Roku, you will have access to all the content included in your selected Paramount Plus subscription plan. If you want additional features or content beyond your current plan, it may cost more.