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Synchrony Bank Customer FAQ

Top Answers & How-to Guides

What is Synchrony Bank's Phone Number?

The question we are asked most often is about how to talk to Synchrony Bank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Register Synchrony Bank Card?

Synchrony Bank offers a variety of credit cards, including cards for consumers with good to excellent credit and business...

What do I do if there's a problem on my Synchrony Bank account?

If you notice that something isn't right with your Synchrony bank account you will want to follow these steps and act quickly...
Ask any question you have about Synchrony Bank customer service, get an answer now.

Recent Synchrony Bank Customer Questions

How do I talk to someone at customer service??

There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Apr 30, 2025 7:12 AM

How do I pre qualify for a Synchrony Credit Card

To pre-qualify for a Synchrony Credit Card, visit the Synchrony Bank website where you can find a pre-qualification tool. This process typically involves providing some personal information, such as your name, address, and Social Security number, to check if you meet the criteria for a credit card without affecting your credit score.
Asked Nov 22, 2024 2:21 AM

I just got bill from Care credit. For person named Tracey Jordan who is not me or lives at my address.

We're sorry to hear about the confusion. It's important to protect your financial identity. You should not attempt to collect payment for this bill yourself. Instead, take steps to address this as potential identity fraud. Inform Synchrony Bank, which manages Care Credit accounts, about the mix-up right away. By doing so, they can investigate the issue and help resolve the situation.
Asked Jun 1, 2024 8:39 PM

Como puedo hacer un arreglo para pagar mi deuda con synchrony bank

Si necesita hacer un plan de pago para su deuda con Synchrony Bank, lo primero que debe hacer es ponerse en contacto con su oficina de servicio al cliente. Discuta su situación financiera actual y sus expectativas de pago. Busque una solución que sea mutuamente beneficiosa. Por lo general, Synchrony Bank es comprensivo con los problemas financieros de los clientes y puede estar dispuesto a organizar un plan de pago. Tenga en cuenta que debe estar al corriente en sus pagos antes de solicitar un plan de pago para evitar tener problemas en su informe crediticio.
Asked May 19, 2024 11:37 PM

I need to pay off a bill with a credit card and close the account.

To pay off a bill with your Synchrony Bank credit card, you'll need to log into your account online or via the Synchrony Bank mobile app. From there, you can make a payment using your checking or savings account. Ensure you pay the full balance to close out the account. After the payment has posted and your balance is zero, you can proceed to close the account. To do this, you'll need to contact Synchrony Bank's customer service directly by phone. Please take note that closing a credit card account may affect your credit score depending on factors like credit utilization ratio and length of credit history.
Asked Apr 22, 2024 8:40 PM

Help me with my Synchrony Bank customer service issue

Account Management

How Do I Register Synchrony Bank Card?

Synchrony Bank offers a variety of credit cards, including cards for consumers with good to excellent credit and business...

What do I do if there's a problem on my Synchrony Bank account?

If you notice that something isn't right with your Synchrony bank account you will want to follow these steps and act quickly...

Can I transfer money between my Synchrony Bank accounts?

Synchrony Bank generally does not allow direct transfers between personal accounts. Customers can link external bank accounts...

What happens if I forget my online banking password?

Customers who forget their Synchrony Bank online banking password can reset it by clicking the "Forgot Password" link on the...

Can I link my Synchrony Bank account to external accounts?

Synchrony Bank allows you to link external accounts for better financial management, which can simplify transfers. Generally,...

What do I do if I encounter a transaction that I don't recognize on my Synchrony Bank account?

In the event of an unrecognized transaction on a Synchrony Bank account, reviewing transaction details is crucial. If the...

Fees and Rates

What are the interest rates for Synchrony Bank accounts?

Interest rates for Synchrony Bank accounts differ based on account type and market factors. They generally offer competitive...

What is the minimum balance requirement for Synchrony Bank accounts?

Synchrony Bank generally does not set a minimum balance requirement for most savings accounts, providing customers with...

Are there any fees associated with Synchrony Bank accounts?

Fees at Synchrony Bank vary by account type and service, with many accounts offering low or no fees. While savings accounts...

Mobile and Online Services

Do you offer mobile banking services?

Synchrony Bank indeed offers mobile banking services, enabling users to manage their accounts via smartphones or tablets. The...

How do I download the Synchrony Bank mobile app?

To download the Synchrony Bank mobile app, search for it in the Apple App Store or Google Play Store, then click the install...

What services do Synchrony Bank offer?

Synchrony Bank offers a range of financial services including credit cards with promotional financing, personal loans for...

How can I set up direct deposit with Synchrony Bank?

To establish direct deposit with Synchrony Bank, one needs an active account in good standing. It is necessary to gather the...

Security and Information

What security measures are in place to protect my personal information?

Synchrony Bank prioritizes customer data protection through various security measures, including encryption, firewalls, and...

How long does it take for a deposit to be credited to my account?

Deposit crediting times at Synchrony Bank can differ based on the method used. Electronic transfers may appear almost instantly...
We look to the Synchrony Bank issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Synchrony Bank issues reported to GetHuman
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