I got a new phone yesterday & they gave me a new number also, I called *** to cancel t...

GetHuman2107572's customer service issue with AT&T Wireless from February 2019

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Help with my AT&T Wireless issue
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Top Tip from another customer
If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle. The account holder needs to call in with all the information on the account.
The issue in GetHuman2107572's own words
I got a new phone yesterday & they gave me a new number also, I called *** to cancel the old number but the wait was very long, so I've been looking for the right place to do that online ,
GetHuman2107572 did not yet indicate what AT&T Wireless should do to make this right.
I have an issue with AT&T Wireless too
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AT&T Wireless

Customer service issue
Reported by GetHuman2107572
Feb 4th, 2019 - 8 mons ago
I have an issue with AT&T Wireless too
Not resolved
Seen by 5 customers so far
Similar issue to 2996 others
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Timeline
GetHuman2107572 started working on this issue
Feb 4th 12:43am