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Before contacting them, items GetHuman-ghibbs may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
Top Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman-ghibbs's own words
I would like to see how we could lower our bill. We want to cancel our home service the number is ***-***-****. We were told to ask about new bundle with AT&T so cost could go down. I Vernon Hibbs is deaf please call with my wife or Sandy Mayernik. Thank you
GetHuman-ghibbs did not yet indicate what AT&T should do to make this right.
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How GetHuman-ghibbs fixed the problem
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We've taken the time to write instructions for how to solve some of the most common AT&T customer problems.