We received on bill this month which was about ** over our normal bill. When we called...

GetHuman2885465's customer service issue with AT&T from May 2019

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The issue in GetHuman2885465's own words
We received on bill this month which was about ** over our normal bill. When we called April ** about bill. Rep stated Sport package was added beginning of*Month. We did call but only since Fox sport Ohio was not on. We were told it was included with gentleman that evening. Women on **th did say it was included. Bill was fixed but fox sports Ohio was turned off again. I contacted AT&T with CHAT and Veronica I have chat said it is included and bill would not go up. We NOW have another charge for sports package! Please advise. I have SPENT four hours which is not right to get situation taken care of. Marston Family
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AT&T

Customer service issue
Reported by GetHuman2885465
May 8th, 2019 - 2 mons ago
I have an issue with AT&T too
Not resolved
Seen by 5 customers so far
Similar issue to 8220 others
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Timeline
GetHuman2885465 started working on this issue
May 8th 11:52am