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Acer Customer FAQ

Top Answers & How-to Guides

What is Acer's Phone Number?

The question we are asked most often is about how to talk to Acer customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Acer Customer Questions

how to connect external speakers to Aspire 5?

To connect external speakers to an Acer Aspire 5, follow these steps: 1. Identify the audio-out port on your laptop, typically marked with a headphone icon. 2. Connect one end of your speaker's audio cable into this port. 3. Connect the other end of the cable to your speakers. 4. Turn on your speakers and adjust the volume accordingly. 5. Now, your laptop should automatically detect the speakers. If not, navigate to the control panel, click on "Hardware and Sound," and under "Sound," set your speakers as the default audio output device. Remember, the connection procedure might vary based on your speaker's model and the type of connection, for instance, USB, Bluetooth, or an AUX cable.
Asked Apr 25, 2024 3:03 PM

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Warranty Information

What warranty do Acer products come with?

Acer products typically come with a one-year limited warranty, covering hardware defects under normal use. Higher-end models...

What are the different types of warranties available for Acer products?

Acer provides various warranty options, including a standard limited warranty for one to three years depending on the device....

How do I register my Acer product for warranty?

To register an Acer product for warranty, one should visit the official Acer website and look for the warranty registration...

Returns and Support

What is the return policy for Acer products?

Acer's return policy allows customers to return products typically within thirty days of purchase, requiring items to be in...

What should I do if my Acer device is not working properly?

If an Acer device is not functioning correctly, users should first identify the specific issue before troubleshooting. A basic...

How do I contact Acer support?

To reach Acer support, customers should visit the official Acer website, where they can find resources like user manuals and...

Product Specifications

Can I upgrade the RAM on my Acer desktop computer?

Upgrading RAM on an Acer desktop is generally feasible but varies by model. Most allow RAM expansion to improve performance. To...

What are the recommended system requirements for Acer gaming laptops?

Acer gaming laptops require specific system requirements for optimal performance, usually needing at least an Intel Core i5 or...

How do I locate the model number of my Acer device?

The model number of an Acer device can be found on a label at the bottom of laptops or the back of desktops. For Windows...

How can I check the compatibility of accessories with my Acer device?

To verify accessory compatibility with an Acer device, it is best to visit the official Acer website and locate your specific...

Software and Updates

Where can I find software updates for my Acer tablet?

Users can find software updates for their Acer tablet by checking the device settings under "About Tablet" or "System," then...

What software is included with Acer products?

Acer products typically come with a combination of the Windows operating system and various applications, which may include web...

What support options are available for Acer gaming laptops?

Acer provides multiple support options for gaming laptops, including an official support website for troubleshooting, user...
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