I changed my EFT but the bank keeps saying Aetna keeps trying to send payment to old a...

GetHuman7405891's problema de servicio al cliente con Aetna de mayo 2022

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Nombre del titular de la cuenta, número de póliza, fecha de nacimiento, dirección de facturación y dirección de correo electrónico en la cuenta
The issue in GetHuman7405891's own words
I changed my EFT but the bank keeps saying Aetna keeps trying to send payment to old account (the payment line reads "*********Direct Deposit*Aetna As** Hcclaimpmt"*I am a provider NPI **********

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Aetna

Problema de servicio al cliente
Reported by GetHuman7405891
may. 3º, 2022 - hace 2 meses
Not resolved
Visto por 6 clientes hasta ahora
Problema similar a 205 otros
0 clientes que siguen esto

Timeline

GetHuman7405891 comenzó a trabajar en este problema
may. 3º 8:28pm