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Name on booking, 6 Character booking reference, and Email address used for booking
The issue in GetHuman2567799's own words
Air canada promised my husband a flight to get to Houston tomorrow morning if he gave up his seat tonight. After he gave up his seat they didn’t book the flight like they promised. He is stuck in Calgary and has no firm flight plan yet to get home. This is Air Canada’s mess and neither one of us can get anyone to help. I held on hold for * hour and then they disconnected the call.
GetHuman2567799 did not yet indicate what Air Canada should do to make this right.
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