AirBnB Customer FAQ

Untuk meminta bayaran balik ke kad bank, anda perlu pergi ke halaman pengembalian di laman web atau aplikasi Airbnb. Ikuti langkah-langkah yang diberikan untuk mengisi maklumat permintaan bayaran balik anda. Pastikan anda mengemukakan semua dokumen dan maklumat yang diperlukan untuk mempercepatkan proses. Setelah permintaan dibuat, ia akan diproses oleh Airbnb.

We're sorry to hear that you're having trouble with your account. If it has been blocked, there are a few possible reasons. It might be due to a safety or security reason, a violation of AirBnB's community standards, or even a technical issue. To resolve it, check your email as you should have received a message from AirBnB explaining why your account has been blocked. Carefully follow the instructions in the email. If you have followed the instructions and your account is still blocked, you may need to wait as some blocks are only temporary. If ongoing, you can reach out to AirBnB through the contact link on this page.

We're sorry to hear you're experiencing technical issues. Such issues are sometimes temporary and can be fixed by a simple browser refresh or by clearing your browser's cache and cookies. If you're using the Airbnb app, try logging out and logging back in. If you've tried these steps and continue to experience issues, we recommend trying a different browser or device entirely. If the problem persists, it might be during AirBnB's maintenance period or due to heavy traffic. We apologize for the inconvenience and appreciate your patience.

We're sorry, but as an assistant, we don't have real-time information about AirBnB's current website status. However, if you're experiencing issues, it might be temporary and you could try to refresh your browser or check back in a few minutes. Please ensure your internet connection is stable as well. It's also worth clearing your browser's cache and cookies, or trying a different browser or device entirely.

If the server error message continues to show up, it's possible that Airbnb is undergoing maintenance or there is a problem with your connection. Sometimes, troubleshooting your browser can often resolve this issue. Try clearing your cache and cookies, or try using Airbnb in a different browser or incognito mode. If these solutions aren't working, it could be a temporary issue on Airbnb's end. Please be rest assured that the tech team would be working on resolving it as soon as possible. We appreciate your patience and understanding.