I have not received this parcel yet. Confirm rreceipt was done by mistake. When I looke...

GetHuman-padmasir's Problema de orden faltante con AliExpress de octubre 2022

1 vista | 375 similar | 0 siguiendo
Ayuda con mi problema AliExpress
First: share to improve GetHuman-padmasir's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-padmasir's next move: find and follow the right step-by-step guide.
AliExpress doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-padmasir will need to dig through the advice provided by AliExpress, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-padmasir can let us know if they help or not.
Before contacting them, items GetHuman-padmasir may need:
Nombre en la cuenta, dirección en la cuenta, número de pedido y dirección de correo electrónico
The issue in GetHuman-padmasir's own words
I have not received this parcel yet. Confirm rreceipt was done by mistake. When I looked at the tracking of the parcel, I did not receive it even though it arrived in Sri Lanka within * days. When I checked it with DHL, they said it was a file to another address. Then I opened a dispute. Then the seller contacted me and told me that the tracking number given to clear the dispute was wrong and the parcel was on its way, so be patient. I believed it and cleared the dispute but till today I have not received the parcel. How do I get this money back? This DHL tracking number is **********

GetHuman-padmasir did not yet indicate what AliExpress should do to make this right.

How GetHuman-padmasir fixed the problem

We are waiting for GetHuman-padmasir to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AliExpress's attention and get better help faster. Tap below to get started.
¿Tienes AliExpress problemas también?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-padmasir fixes it.
This email address isn't valid

AliExpress

Problema de orden perdida
Reported by GetHuman-padmasir
oct. 3º, 2022 - hace 2 meses
Not resolved
Visto por 1 cliente hasta ahora
Problema similar a 375 otros
0 clientes que siguen esto

Timeline

GetHuman-padmasir comenzó a trabajar en este problema
oct. 3º 8:50am