American Airlines Customer FAQ

If you do not know your voucher pin, you'll need to retrieve the information through your account or paperwork associated with the voucher. Check your email or any communications you received regarding the voucher, as the pin is often included there. If you're still unable to locate it, refer to the instructions provided with the voucher for how to recover the pin.

To find your American Airlines frequent flyer number, check your membership card, any emails regarding your account, or your profile on the American Airlines website. If you’ve forgotten it, you can retrieve it by providing personal information used during registration.

To add your Known Traveler Number (KTN) to your ticket, you can do this during online check-in or by managing your booking on the American Airlines website. Look for the "Manage Booking" section, where you can enter your KTN. If you have trouble, the instructions for doing this are available right here on this page.

To add your Known Traveler Number (KTN) to your boarding pass, log in to your American Airlines account, go to "Your account," and update your traveler information with your KTN. You can also add it during the booking process or by updating an existing reservation in the "Manage trips/Check-in" section on the American Airlines website. Ensure your KTN is added before check-in.

There is a link to the most up-to-date contact information right here on this page that you are viewing.