I forgot my password to log into AA. When I try to reset my password, I'm told that the...

GetHuman7903042's problema de servicio al cliente con American Airlines de octubre 2022

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Before contacting them, items GetHuman7903042 may need:
Número de vuelo, número de confirmación, número de boleto, correo electrónico en la orden, número de teléfono en la orden, nombre de los pasajeros, domicilio y fecha de nacimiento
The issue in GetHuman7903042's own words
I forgot my password to log into AA. When I try to reset my password, I'm told that the security information doesn't match the information on file. but I know my Father's middle name (it's the same as mine ) the number of siblings I have , and the city in which I was born. Since I'm positive of this information, there must be something wrong with the information you have on file. When I tried to call AA, everything is automated and I can't talk with anyone. It's very frustrating. Please help.

GetHuman7903042 did not yet indicate what American Airlines should do to make this right.

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American Airlines

Problema de servicio al cliente
Reported by GetHuman7903042
oct. 24º, 2022 - hace 3 meses
Not resolved
Visto por 18 clientes hasta ahora
Problema similar a 91 otros
0 clientes que siguen esto

Timeline

GetHuman7903042 comenzó a trabajar en este problema
oct. 24º, 2022 9:57pm