I up graded from blue cash card to blue cash preferred and received a welcome offer of...

GetHuman649078's customer service issue with American Express from October 2019

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The issue in GetHuman649078's own words
I up graded from blue cash card to blue cash preferred and received a welcome offer of $*** after spending $**** in * months. However I see that a $*** offer is available to new sign up. would you be able to upgrade me to the $*** welcome offer
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American Express

Customer service issue
Reported by GetHuman649078
Oct 2nd, 2019 - 2 mos ago
I have an issue with American Express too
Not resolved
Seen by 7 customers so far
Similar issue to 2368 others
0 customers following this
Timeline
GetHuman649078 started working on this issue
Oct 2nd 6:28pm
GetHuman649078 indicated the issue is not fixed yet.
Oct 3rd 1:43am
GetHuman649078 indicated the issue is not fixed yet.
Oct 3rd 1:44pm
GetHuman649078 indicated the issue is not fixed yet.
Oct 3rd 1:47pm