When trying to turn on the laptop, there is a file with a question mark shown. I have t...

GetHuman5502189's Problema de acceso a la cuenta con Apple de noviembre 2020

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Número de pedido, dirección de facturación, ID de Apple y número de teléfono en la cuenta
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Si tiene problemas con una contraseña, intente restablecerla con su dirección de correo electrónico (asegúrese de usar la ortografía correcta). Haga clic en "Olvidé mi contraseña" debajo del inicio de sesión, luego siga las instrucciones. Debería tener la opción de restablecer con su número de teléfono.
The issue in GetHuman5502189's own words
When trying to turn on the laptop, there is a file with a question mark shown. I have tried things from YouTube and the official website, but nothing will work. I tried to reset the device and it again but it glitches and now we can’t get in. We would like for the computer to let us in and stop showing the file with the question mark.

GetHuman5502189 did not yet indicate what Apple should do to make this right.

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Apple

Problema de acceso a la cuenta
Reported by GetHuman5502189
nov. 29º, 2020 - hace 2 meses
Not resolved
Visto por 2 clientes hasta ahora
Problema similar a 3674 otros
0 clientes que siguen esto

Timeline

GetHuman5502189 comenzó a trabajar en este problema
nov. 29º, 2020 3:57am