need new phone - battery replacement not available

GetHuman-tjmurnan's problema de servicio al cliente con Assurance Wireless de septiembre 2021

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Nombre en la cuenta, número de teléfono, dirección de facturación y últimos 4 de SSN
The issue in GetHuman-tjmurnan's own words
use it ... i have an OBAMA phone via medicare plan -- Umx U***CL with bad battery - which does not hold a charge ( chinoBatt** ) which is not available for replacement and i hear that you don't have it either so please send me a replacement phone..... ***-***-**** *please don't send me a battery which so many others say doesn't work...**thanks *tim murnane*** surprise st*elmont, ny *****
phone is a piece of trash
please send me a new phone that works
tried all - no good
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Assurance Wireless

umx phone
Problema de servicio al cliente
Reported by GetHuman-tjmurnan
sep. 14º, 2021 - hace 3 meses
Not resolved
Visto por 15 clientes hasta ahora
Problema similar a 2734 otros
0 clientes que siguen esto

Timeline

GetHuman-tjmurnan comenzó a trabajar en este problema
sep. 14º 6:15pm
GetHuman-tjmurnan indica que el problema aún no se ha solucionado.
sep. 14º 11:40pm