My BOA EDD Card "Has been closed" because I made several large transactions and one lad...

GetHuman5354265's problema de servicio al cliente con Bank of America de octubre 2020

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The issue in GetHuman5354265's own words
My BOA EDD Card "Has been closed" because I made several large transactions and one lady on the phone said "you had a large, $*,*** refund from Paypal is why your card is frozen*closed" and said was the fraud department and I answered all the questions successfully but unfortunately she said she had to transfer me to another department for them to clear this up.**Now nearly * hours later! I am on hold still! I need you help to get through to the correct department at Bank of America Prepaid EDD Unemployment service center and talk to the appropriate individual who can clear this up. I don't have time to wait on hold for * hours this is crazy and not acceptable from an organization that made **.** BILLION DOLLARS PROFIT LAST YEAR!! They can afford to employ more workers and answer phone calls in a timely manner.. Sorry I would complain for hours.**Anyways, can you help me out?

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Bank of America

Problema de servicio al cliente
Reported by GetHuman5354265
oct. 10º, 2020 - hace 2 meses
Not resolved
Visto por 4 clientes hasta ahora
Problema similar a 5520 otros
0 clientes que siguen esto

Timeline

GetHuman5354265 comenzó a trabajar en este problema
oct. 10º 10:13pm