I write this letter tonight not to complain or be rude but to plea with you for conside...
GetHuman3147938's problema de servicio al cliente con Bell Canada de junio 2019
Ayuda con mi problema Bell Canada
First: share to improve GetHuman3147938's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3147938 may need:
Nombre en la cuenta, número de cuenta, dirección de facturación, número de teléfono de la cuenta, últimos 4 de SSN y PIN en la cuenta
The issue in GetHuman3147938's own words
I write this letter tonight not to complain or be rude but to plea with you for consideration of my account. I called today to make an arrangement because the arrangement system on my bell said I could make an arrangement and I enter it and the system froze.. When I called the kind rep said to me that I can not make an arrangement because I had a failed arrangement on May the *th. I did pay it on the **th and that is when I thought my arrangement was for. Having said this, I am human , and make mistakes or there is the possibility that I fat thumbed the key when I made the arrangement online. I have had other arrangements in the past and as I am a university student working hard for my Masters in Social Work I tend to have flexed payments which leads me to need the support of arrangements at times. **I have been a Bell customer for many many years and love the services I receive. Bell provides a service that no other service provider can, quality service, a service that is understandable. I thank you for this, as I have used Rogers at my parents and I must say it is not like Bell. I take pride in saying I have Bell. **I conclude, the purpose is to seek assistance and consideration of an exception to an arrangement. I am hoping that I can be granted the time to pay my bill in full on the **th of July by visa debit, so you will receive right away. I understand that if you break an arrangement you get banned for * months as the rep told me today. I truly did not know I had broke an arrangement and only plea for a small amount of time. My new bill will come out around this time and I will be able to clear that on the **th of July. I am working full time now as school is now out and my first pay for ** hours will be on the **th of July. Can you please contact me asap? I have not received a disconnection notice and I am trying to avoid this. I am going to be out of the area for two weeks with my employer Community Living Elgin , and hope to make sure I am okay with my bell satellite turn on the *th. **My account * is ********* **Michelle Crocker*(***)***-****
GetHuman3147938 did not yet indicate what Bell Canada should do to make this right.
I have an issue with Bell Canada too
How GetHuman3147938 fixed the problem
We are waiting for GetHuman3147938 to fix the problem and share the solution with the rest of us customers.
Please help with my Bell Canada issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.