I am very disappointed with Best Buy service warranty . I called on Saturday requesting...

GetHuman-gkicinsk's customer service issue with Best Buy from September 2018

2899 similar
0 following
Help with my Best Buy issue
First: share to improve GetHuman-gkicinsk's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-gkicinsk to get a Best Buy rep on the line!
Always use the GetHuman Phone tocall Best Buy. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-gkicinsk may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman-gkicinsk's own words
I am very disappointed with Best Buy service warranty . I called on Saturday requesting a service call to repair a recently purchased TV. I was given a service call date on Tuesday with a window of *-**. NO ONE CAME OR CALLED! At **:** I called to check on the service and was told I would be momentarily receiving a call from the service agent. NO CALL EVER CAME! I called again at *:** was was told that the warranty was underwritten by AIG and the service agent was Advisory Tv Lab. I was speaking to a rep from AIG who explained that the agent should have called and was getting a part they believed they might need, although they never came to the house to check anything. That they would be giving me a call but probably not coming today (after waiting * hours for them.). Another * hours have passed and i have received no call. The service is horrible and they are totally disrespectful to me as a customer (who on a call is classified as "elite".) So I have no service on the TV and no future date of repair, along with wasting n entire day waiting for them or a call. Terrible business practice .
GetHuman-gkicinsk did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman-gkicinsk fixed the problem
We are waiting for GetHuman-gkicinsk to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
Para obtener mejores resultados, escriba al menos 100 caracteres
Esta dirección de correo electrónico no es válida
Follow this issue
See how GetHuman-gkicinsk fixes it.
Esta dirección de correo electrónico no es válida

Best Buy

Customer service issue
Reported by GetHuman-gkicinsk
Sep 25th, 2018 - 10 mons ago
I have an issue with Best Buy too
Not resolved
Seen by 3 customers so far
Similar issue to 2899 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-gkicinsk started working on this issue
Sep 25th, 2018 8:23pm