I was promised Microsoft office w my lenovo laptop (I have the box it came in where is...

GetHuman1499006's customer service issue with Best Buy from December 2018

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The issue in GetHuman1499006's own words
I was promised Microsoft office w my lenovo laptop (I have the box it came in where is says office for student is included inside). But when I opened the box there was nothing that came with the laptop resembling a product key or cd or upload...i went to the store to resolve and they were dismissive....told me to call customer service .
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I have an issue with Best Buy too
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Best Buy

Customer service issue
Reported by GetHuman1499006
Dec 1st, 2018 - 8 mons ago
I have an issue with Best Buy too
Not resolved
Seen by 4 customers so far
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Timeline
GetHuman1499006 started working on this issue
Dec 1st, 2018 9:27am