I purchased my laptop and it came with Microsoft office. I tried to update office and...

GetHuman-heathhol's customer service issue with Best Buy from May 2019

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The issue in GetHuman-heathhol's own words
I purchased my laptop and it came with Microsoft office. I tried to update office and now I cant use any of its functions and I don't have the product key
GetHuman-heathhol did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
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Best Buy

Customer service issue
Reported by GetHuman-heathhol
May 17th, 2019 - 5 mons ago
I have an issue with Best Buy too
Not resolved
Seen by 2 customers so far
Similar issue to 10360 others
0 customers following this
Timeline
GetHuman-heathhol started working on this issue
May 17th 2:24am