I WAS TOLD MY ITEM WOULD BE SHIPPED TO MYSELF BY TODAY AND OKAY WERK THATS WHEN I NEEDE...

GetHuman-yoohooit's customer service issue with Best Buy from May 2019

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The issue in GetHuman-yoohooit's own words
I WAS TOLD MY ITEM WOULD BE SHIPPED TO MYSELF BY TODAY AND OKAY WERK THATS WHEN I NEEDED IT . NOW IM HOME AND I SEE IT GOT CHANGED TO SATURDAY I DONT NEED THIS **** ANYMORE CAN I GET A REFUND AND DOES THAT INCLUDE SHIPPING BECAUSE ITS ******* BULLSHIT THAT I PAID FOR SHIPPING TO COME AT A DATE I NEEDED AND WAS TOLD ITD BE HERE BY FOR WHAT ??? SO I WOULDNT RECEIVE IT ON TIME WTF????
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Best Buy

Customer service issue
Reported by GetHuman-yoohooit
May 17th, 2019 - a mon ago
I have an issue with Best Buy too
Not resolved
Seen by 2 customers so far
Similar issue to 10362 others
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GetHuman-yoohooit started working on this issue
May 17th 5:27am