We bought and paid for a refridgerator. Over **** dollars. We have had four failed deli...

GetHuman3618165's problema de servicio al cliente con Best Buy de septiembre 2019

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The issue in GetHuman3618165's own words
We bought and paid for a refridgerator. Over **** dollars. We have had four failed delivery attempts. The cost of these failed deliveries has been nearly ** hours and more than *** additional dollars.**So far we have received no refridgerator, no compensation, and no communication since the last failure.**How will Best Buy handle the following?*Delivery of our refrigerator *Removal of the refrigerator also paid in full*Compensating us for lost time and additional expenses **Our resolution:*Deliver the refrigerator at our selected time, guaranteed *Remove the refrigerator currently in our apartment*Compensation in terms of store Best Buy credit in the amount of the cost of the refrigerator. We can supply the exact dollar amount, but we will take **** dollar credit.**We look forward to a response within ** hours.

GetHuman3618165 did not yet indicate what Best Buy should do to make this right.

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Best Buy

Problema de servicio al cliente
Reported by GetHuman3618165
sep. 19º, 2019 - hace un año
Not resolved
Visto por 3 clientes hasta ahora
Problema similar a 14399 otros
0 clientes que siguen esto

Timeline

GetHuman3618165 comenzó a trabajar en este problema
sep. 19º, 2019 9:44pm