We bought and paid for a refridgerator. Over **** dollars. We have had four failed deli...

GetHuman3618165's customer service issue with Best Buy from September 2019

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The issue in GetHuman3618165's own words
We bought and paid for a refridgerator. Over **** dollars. We have had four failed delivery attempts. The cost of these failed deliveries has been nearly ** hours and more than *** additional dollars.**So far we have received no refridgerator, no compensation, and no communication since the last failure.**How will Best Buy handle the following?*Delivery of our refrigerator *Removal of the refrigerator also paid in full*Compensating us for lost time and additional expenses **Our resolution:*Deliver the refrigerator at our selected time, guaranteed *Remove the refrigerator currently in our apartment*Compensation in terms of store Best Buy credit in the amount of the cost of the refrigerator. We can supply the exact dollar amount, but we will take **** dollar credit.**We look forward to a response within ** hours.
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Best Buy

Customer service issue
Reported by GetHuman3618165
Sep 19th, 2019 - a mon ago
I have an issue with Best Buy too
Not resolved
Seen by 3 customers so far
Similar issue to 14399 others
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Timeline
GetHuman3618165 started working on this issue
Sep 19th 9:44pm