Booking.com Customer FAQ

To change your booking date, log into your Booking.com account, go to your bookings, and select the reservation you wish to modify. Look for the option to change or edit your dates. Follow the prompts to select your new dates and confirm the changes. Be mindful of any additional charges or policy changes that may apply.

There is a link to the most up-to-date contact information right here on this page that you are viewing.

If the hotel has no record of your paid reservation, please double-check your confirmation email for the booking details. It’s possible that there may have been an error or a delay in the system. Make sure to have your booking number and details handy when discussing the issue with the hotel staff. If the problem persists, there is a link to the most up-to-date contact information right here on this page for further assistance.

You can cancel a reservation on Booking.com by logging into your account and accessing your bookings. If you don't have the confirmation number, try locating the booking via the email linked to your account or by the details you provided during the booking process. If you're unable to find your reservation, there is a link to the most up-to-date contact information right here on this page, where you can get further assistance.

To cancel your reservation without a confirmation number, you can try to find your booking by using the email address or phone number you used to make the reservation. Alternatively, there's a link to the most up-to-date contact information right here on this page, which can help you get further assistance.