Dear sir **we have a issue with a dispute when the hotel was closed there was booking e...

GetHuman5305734's problema de servicio al cliente con Booking.com de septiembre 2020

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Nombre en la reserva, referencia de reserva y PIN de 4 dígitos
The issue in GetHuman5305734's own words
Dear sir **we have a issue with a dispute when the hotel was closed there was booking email come and no one has noticed .guest has also not come because there was no flights .but the commission has come and they say we need to pay. and our hotel also is blocked due to the commission payment .*plz need to sort it out.'*our hotel was closed for * months due to covid **. and there was no staff here .

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Booking.com

Problema de servicio al cliente
Reported by GetHuman5305734
sep. 27º, 2020 - hace 2 meses
Not resolved
Visto por 1 cliente hasta ahora
Problema similar a 9177 otros
0 clientes que siguen esto

Timeline

GetHuman5305734 comenzó a trabajar en este problema
sep. 27º 3:50pm