Called hotel to cancel my reservation and they said yes and canceled it with me on the...

GetHuman7577401's problema de servicio al cliente con Booking.com de junio 2022

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Nombre en la reserva, referencia de reserva y PIN de 4 dígitos
The issue in GetHuman7577401's own words
Called hotel to cancel my reservation and they said yes and canceled it with me on the phone but I never received an email saying it’s canceled so I don’t want to get charged on booking for that. I sent a free cancellation request and it said if they didn’t respond I can give a call directly and that’s what I did

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Booking.com

Problema de servicio al cliente
Reported by GetHuman7577401
jun. 27º, 2022 - hace 2 meses
Not resolved
Visto por 12 clientes hasta ahora
Problema similar a 381 otros
0 clientes que siguen esto

Timeline

GetHuman7577401 comenzó a trabajar en este problema
jun. 27º 6:19pm