I have been having various security and privacy related issues with regards to my phone...
GetHuman-aacst's customer service issue with Boost Mobile from May 2019
Help with my Boost Mobile issue
First: share to improve GetHuman-aacst's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-aacst may need:
Name on account, Phone number, and 4 Digit PIN
The issue in GetHuman-aacst's own words
I have been having various security and privacy related issues with regards to my phone, business, financial records, and my personal property. I woke up this morning and noticed these * new texts messages on my device with a time stamp of **:** am.* *“How satisfied are you overall with our automated phone service on a scale of '*' (very dissatisfied) to '**' (very satisfied)?”*“Hi this is Boost: We'll text * questions about your call to our automated phone service. Survey texts are FREE. We may follow up with a call.”**What procedure must I follow in order to obtain a record or determine whether an automated call to Boost mobile was made using my device, and my identity, and what information was obtained or what action was performed during this automated call. Please assist me in investigating this issue to determine the existence of any security concerns or privacy violations
GetHuman-aacst did not yet indicate what Boost Mobile should do to make this right.
I have an issue with Boost Mobile too
How GetHuman-aacst fixed the problem
We are waiting for GetHuman-aacst to fix the problem and share the solution with the rest of us customers.
Please help with my Boost Mobile issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Boost Mobile customer problems.