My name is John Gerdes, Accnt * *********. Called to talk about my bill and waited on...

GetHuman-sedregj's problema de servicio al cliente con CenturyLink de febrero 2022

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Nombre del titular de la cuenta, número de cuenta, dirección de facturación, número de teléfono de la cuenta y últimos 4 dígitos del número de Seguro Social
The issue in GetHuman-sedregj's own words
My name is John Gerdes, Accnt * *********. Called to talk about my bill and waited on-hold for * hours ** minutes before the on-hold suddenly disconnected. I have never experienced such terrible customer service from a company which touts customer service as being important to them. Perhaps Management should see this complaint.*In any case, my bill of $***.** shows under DIRECTTV ACCNT * *********, service start * *****, end * *****. The problem arises in that I cancelled DIRECTTV on ******** and returned, via UPS, all equipment. I refuse to pay my bill until I hear from a human who is able to resolve the problem. Phone * ***-***-****. eMail * *****@***.com but voice is vastly preferred.

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CenturyLink

Problema de servicio al cliente
Reported by GetHuman-sedregj
feb. 28º, 2022 - hace 4 meses
Not resolved
Visto por 5 clientes hasta ahora
Problema similar a 388 otros
0 clientes que siguen esto

Timeline

GetHuman-sedregj comenzó a trabajar en este problema
feb. 28º 9:30pm
GetHuman-sedregj indica que el problema aún no se ha solucionado.
mar. 3º 11:59am