need to reset user name and or password my phone is not working right now

GetHuman-catesshe's customer service issue with Chase from June 2019

Help with my Chase issue
The issue in GetHuman-catesshe's own words
The problem: need to reset user name and or password my phone is not working right now
GetHuman-catesshe did not yet indicate what Chase should do to make this right.
I have an issue with Chase too
How GetHuman-catesshe fixed the problem
We are waiting for GetHuman-catesshe to fix the problem and share the solution with the rest of us customers.
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Chase

Customer service issue
Reported by GetHuman-catesshe
Jun 9th, 2019 - a mon ago
I have an issue with Chase too
Fixed
Seen by 4 customers so far
Similar issue to 4988 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman-catesshe started working on this issue
Jun 9th 1:52pm
GetHuman-catesshe indicated the issue is not fixed yet.
Jun 9th 8:18pm
GetHuman-catesshe confirmed the issue is fixed. Hooray!
Jun 20th 10:22pm