Account ****. See CC posting on ******* for $***.** Home Depot. This order was for ** b...

GetHuman-rrfgn's problema de servicio al cliente con Citi Cards de junio 2022

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Nombre de la cuenta, dirección de facturación de la cuenta, número de tarjeta Citi, últimos 4 del número de seguro social, fecha de nacimiento y número de teléfono de la cuenta
The issue in GetHuman-rrfgn's own words
Get a credit for $**.** for the * bags that were not delivered. ... Account ****. See CC posting on ******* for $***.** Home Depot. This order was for ** bags of decorative rock. On ******* FedEx delivered * bags. Said they would deliver the other on Sat *******. On Sat the driver said they did not know where the other three are. Just be patient, they will show up eventually. I contacted HD by phone and they said not their problem. This is a delivery issue and you need to contact FedEx. HD said they show other * bags are pending delivery. No ship date no delivery date. Would not cancel the other bags. I tried to put the charge in dispute on my CC. Citi advised need specialist. All I want is a credit for the * undelivered bags. The amount is $**.**. This is horrible customer run around and a unfair business practice. As a Ca resident HD cannot charge me for merchandise that has not been received. This is also a violation of the MC and Visa merchant guidelines. Rodger Fitzgerald *** *** ****
Post a credit to my CC for $**.**
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Citi Cards

CC posting
Problema de servicio al cliente
Reported by GetHuman-rrfgn
jun. 26º, 2022 - hace 2 meses
Not resolved
Visto por 6 clientes hasta ahora
Problema similar a 331 otros
0 clientes que siguen esto

Timeline

GetHuman-rrfgn comenzó a trabajar en este problema
jun. 26º 4:37pm
GetHuman-rrfgn indica que el problema aún no se ha solucionado.
jun. 27º 1:56am