I had a new comcast box installed last week in my kids room. The box made a crackerling...

GetHuman-pesaba's Service Outage issue with Comcast from April 2019

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The issue in GetHuman-pesaba's own words
I had a new comcast box installed last week in my kids room. The box made a crackerling sound than the TV went total blue. Now the comcast box will not turn on. It seems to be blown out. There is no TV viewing now in his room
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Comcast

Service Outage issue
Reported by GetHuman-pesaba
Apr 22nd, 2019 - 6 mons ago
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Timeline
GetHuman-pesaba started working on this issue
Apr 22nd 12:01pm
GetHuman-pesaba confirmed the issue is fixed. Hooray!
Apr 22nd 5:30pm