I just lost my promo and I'm only interested in keeping my exact same package. I heard...

GetHuman3617634's customer service issue with Comcast from September 2019

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The issue in GetHuman3617634's own words
I just lost my promo and I'm only interested in keeping my exact same package. I heard about the Internet Extreme *** Mbps offer with a monthly $** discount. Is there anyway we can discuss this option?
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Customer service issue
Reported by GetHuman3617634
Sep 19th, 2019 - a mon ago
I have an issue with Comcast too
Not resolved
Seen by 1 customer so far
Similar issue to 21044 others
0 customers following this
GetHuman3617634 started working on this issue
Sep 19th 8:08pm