I keep getting emails to make my payment, but I did already?**First Email*From: Cox Com...

GetHuman3896261's problema de servicio al cliente con Cox Communications de noviembre 2019

Ayuda con mi problema Cox Communications
First: share to improve GetHuman3896261's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3896261 may need:
Nombre de la cuenta, correo electrónico de la cuenta, número de cuenta, PIN de la cuenta, número de teléfono de la cuenta y dirección de servicio de la cuenta
The issue in GetHuman3896261's own words
I keep getting emails to make my payment, but I did already?**First Email*From: Cox Communications *mailto:MyN*****@***.com* *Sent: Saturday, November **, **** **:** AM*To: Brown, Julia A ******@***.com**Subject: Payment Successful - Cox Hampton Roads*Hi Julia, *We've received your payment, thanks. *Payment Amount: $***.***Payment Date: November **, *****Payment Method: MasterCard XXXX*Account Number: ***-****-********** *Second Email - *From: Cox Communications *mailto:MyN*****@***.com* *Sent: Wednesday, November **, **** *:** PM*To: Brown, Julia A ******@***.com**Subject: Your bill is now available to view online*Please take a look, you have a past due balance. If you've already made a payment, thanks. If not, you can pay now using the button below.*Here's a quick overview of your bill as of November **, ****. *Remaining Previous Balance: $***.** - Due Immediately**Have you not received my **** payment?**Julia

GetHuman3896261 did not yet indicate what Cox Communications should do to make this right.

How GetHuman3896261 fixed the problem

We are waiting for GetHuman3896261 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Cox Communications's attention and get better help faster. Tap below to get started.
¿Tienes Cox Communications problemas también?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Cox Communications

Problema de servicio al cliente
Reported by GetHuman3896261
nov. 6º, 2019 - hace 3 años
Not resolved
Visto por 35 clientes hasta ahora
Problema similar a 1674 otros
0 clientes que siguen esto


GetHuman3896261 comenzó a trabajar en este problema
nov. 6º, 2019 8:46pm
GetHuman3896261 indica que el problema aún no se ha solucionado.
nov. 13º, 2019 6:14pm