I keep getting emails to make my payment, but I did already?**First Email*From: Cox Com...

GetHuman3896261's problema de servicio al cliente con Cox Communications de noviembre 2019

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The issue in GetHuman3896261's own words
I keep getting emails to make my payment, but I did already?**First Email*From: Cox Communications *mailto:MyN*****@***.com* *Sent: Saturday, November **, **** **:** AM*To: Brown, Julia A ******@***.com**Subject: Payment Successful - Cox Hampton Roads*Hi Julia, *We've received your payment, thanks. *Payment Amount: $***.***Payment Date: November **, *****Payment Method: MasterCard XXXX*Account Number: ***-****-********** *Second Email - *From: Cox Communications *mailto:MyN*****@***.com* *Sent: Wednesday, November **, **** *:** PM*To: Brown, Julia A ******@***.com**Subject: Your bill is now available to view online*Please take a look, you have a past due balance. If you've already made a payment, thanks. If not, you can pay now using the button below.*Here's a quick overview of your bill as of November **, ****. *Remaining Previous Balance: $***.** - Due Immediately**Have you not received my **** payment?**Julia

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Cox Communications

Problema de servicio al cliente
Reported by GetHuman3896261
nov. 6º, 2019 - hace 3 años
Not resolved
Visto por 35 clientes hasta ahora
Problema similar a 1674 otros
0 clientes que siguen esto

Timeline

GetHuman3896261 comenzó a trabajar en este problema
nov. 6º, 2019 8:46pm
GetHuman3896261 indica que el problema aún no se ha solucionado.
nov. 13º, 2019 6:14pm