I purchased complete care from Cox to get a technician to my home to fix the internet...

GetHuman4131725's problema de servicio al cliente con Cox Communications de diciembre 2019

Ayuda con mi problema Cox Communications
Before contacting them, items GetHuman4131725 may need:
Nombre de la cuenta, correo electrónico de la cuenta, número de cuenta, PIN de la cuenta, número de teléfono de la cuenta y dirección de servicio de la cuenta
The issue in GetHuman4131725's own words
I purchased complete care from Cox to get a technician to my home to fix the internet (mainly caused by damaged wires). I then cancelled it after two months or so, and was charged $** cancellation fee plus taxes. I was not informed about this cancellation fee when I asked the chat agent to cancel it for me. I want to dispute this charge.

GetHuman4131725 did not yet indicate what Cox Communications should do to make this right.

How GetHuman4131725 fixed the problem

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Cox Communications

Problema de servicio al cliente
Reported by GetHuman4131725
dic. 21º, 2019 - hace 2 años
Not resolved
Visto por 26 clientes hasta ahora
Problema similar a 477 otros
0 clientes que siguen esto

Timeline

GetHuman4131725 comenzó a trabajar en este problema
dic. 21º, 2019 4:14am
GetHuman4131725 compartió este problema con otros por correo electrónico
dic. 21º, 2019 4:15am
GetHuman4131725 indica que el problema aún no se ha solucionado.
dic. 21º, 2019 4:15am
GetHuman4131725 indica que el problema aún no se ha solucionado.
dic. 21º, 2019 4:15am
GetHuman4131725 indica que el problema aún no se ha solucionado.
dic. 21º, 2019 4:15am
GetHuman4131725 indica que el problema aún no se ha solucionado.
dic. 21º, 2019 4:15am