I purchased complete care from Cox to get a technician to my home to fix the internet...
GetHuman4131725's problema de servicio al cliente con Cox Communications de diciembre 2019
Ayuda con mi problema Cox Communications
Before contacting them, items GetHuman4131725 may need:
Nombre de la cuenta, correo electrónico de la cuenta, número de cuenta, PIN de la cuenta, número de teléfono de la cuenta y dirección de servicio de la cuenta
The issue in GetHuman4131725's own words
I purchased complete care from Cox to get a technician to my home to fix the internet (mainly caused by damaged wires). I then cancelled it after two months or so, and was charged $** cancellation fee plus taxes. I was not informed about this cancellation fee when I asked the chat agent to cancel it for me. I want to dispute this charge.
GetHuman4131725 did not yet indicate what Cox Communications should do to make this right.
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