Make a payment on my Visa acct. it doesn’t show up in the system, because I got a repl...

GetHuman615430's customer service issue with Credit One Bank from April 2018

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The issue in GetHuman615430's own words
Make a payment on my Visa acct. it doesn’t show up in the system, because I got a replacement card. It won’t let me make a payment by phone or online.
GetHuman615430 did not yet indicate what Credit One Bank should do to make this right.
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Credit One Bank

Make a payment.
Customer service issue
Reported by GetHuman615430
Apr 20th, 2018 - a yr ago
I have an issue with Credit One Bank too
Not resolved
Seen by 21 customers so far
Similar issue to 5332 others
1 customer following this
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Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday
Timeline
GetHuman615430 started working on this issue
Apr 20th, 2018 7:10pm