Hi, my credit one account won't let me pay my bill. It wants me to verify my bank accou...

GetHuman-hbtaaka's customer service issue with Credit One Bank from September 2018

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The issue in GetHuman-hbtaaka's own words
Make a payment before I'm late making my payment ... Hi, my credit one account won't let me pay my bill. It wants me to verify my bank account information by entering my last * deposits. When i put the correct amount in it still won't work. Online it wont let me even enter a amount. I don't know why its doing this at all, but i need to pay my bill. Thanks
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Credit One Bank

Customer service issue
Reported by GetHuman-hbtaaka
Sep 4th, 2018 - a yr ago
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Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday
Timeline
GetHuman-hbtaaka started working on this issue
Sep 4th, 2018 2:43am
GetHuman-hbtaaka indicated the issue is not fixed yet.
Sep 5th, 2018 4:44am
GetHuman-hbtaaka indicated the issue is not fixed yet.
Sep 5th, 2018 4:46am